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24 April 2024
Overcoming Customer Support Delays: How WhatsApp Chatbots Streamline Assistance
In 2024, businesses are discovering new ways to adapt to AI with innovative technologies. This transition is running parallel with end users, where customer expectations for prompt and efficient support have reached new levels. To meet these demands, businesses must find innovative solutions to streamline their customer support processes. One such solution gaining momentum is … Continue reading Overcoming Customer Support Delays: How WhatsApp Chatbots Streamline Assistance
8 April 2024
Chatbots in Retail Marketing for Special Promotions and Discounts
Welcome to the tech evolved world of retail, where the buzz of excitement meets the thrill of a good deal! Picture this: you’re strolling through a bustling virtual marketplace, browsing through an array of enticing products and eye-catching offers. Suddenly, a friendly pop-up appears, greeting you with a warm “Hello there! Looking for some amazing … Continue reading Chatbots in Retail Marketing for Special Promotions and Discounts
28 March 2024
Why Choose WhatsApp for Appointment Scheduling
The power of WhatsApp isn’t unknown to us, its versatility of instant communication has proved its popularity amongst 2 billion users world wide. In this tech savvy world where we are moving towards effortless organisation and seamless connectivity, where time is considered to be of utmost importance to walk with the world, therefore, technology should … Continue reading Why Choose WhatsApp for Appointment Scheduling
19 March 2024
WhatsApp Interactive Product Catalogues
Welcome to the future of effortless browsing! We will deep dive into the exclusive world of WhatsApp Product Catalogs, and will see how it can be helpful for your marketing efforts. The feature of WhatsApp Interactive Product Catalogs, revolutionize the way businesses showcase their products and services, offering a seamless browsing experience directly through the … Continue reading WhatsApp Interactive Product Catalogues
19 March 2024
Course Registration Assistance: WhatsApp Chatbots Easing Student Onboarding
The educational landscape is changing, with the introduction of Generative and Conversational AI, educational institutes are leveraging innovative solutions to streamline administrative processes and enhance student experiences. One such advancement is the integration of WhatsApp Chatbots to facilitate course registration and student onboarding. These intelligent chatbots are revolutionizing the way students enroll in courses, providing … Continue reading Course Registration Assistance: WhatsApp Chatbots Easing Student Onboarding
18 March 2024
WhatsApp Chatbots for Healthcare Administrative Efficiency
Picture a hospital where the administrators are freed from the shackles of paperwork and phone calls, with just a few taps on smartphones, patients and the hospital administrators can accomplish in minutes what used to take hours of tedious effort. From managing patient appointments to answering common queries, chatbots can do it all, from streamline … Continue reading WhatsApp Chatbots for Healthcare Administrative Efficiency
13 March 2024
Automating Customer Feedback Using Chatbots
The impact of customer feedback on a business is significant, with the potential to either enhance or detrimentally affect its standing. Therefore, it is imperative for a business to diligently uphold its reputation concerning the quality of its products and services. For the tech savvy customer is a critical element for success. As we navigate … Continue reading Automating Customer Feedback Using Chatbots
13 March 2024
Cross-Sell and Up-Sell Strategies: Enhancing Sales with Chatbot Solutions
As we know, Cross-selling and upselling are two powerful strategies employed in sales to boost revenue by encouraging customers to purchase additional products or upgrade their existing choices. Cross-selling involves offering complementary products or services to what the customer is already buying, while upselling persuades the customer to choose a higher-end or premium version of … Continue reading Cross-Sell and Up-Sell Strategies: Enhancing Sales with Chatbot Solutions
5 March 2024
The Role of GenAI Chatbots in Optimizing B2B Operations
Technology-driven business operations is constantly upgrading with the new advancements in tech every year. GenAI chatbots have emerged as prominent tools for optimizing B2B functions and streamlining operations. The profound impact of these chatbots on operational efficiency cannot be overstated. This article delves into the role of GenAI chatbots in streamlining B2B operations, exploring their … Continue reading The Role of GenAI Chatbots in Optimizing B2B Operations
5 March 2024
Transforming B2B Customer Support with GenAI Chatbots
Customer support is an essential component of any business’s prosperity, and it is evolving with technology every day. The integration of artificial intelligence (AI) has become indispensable. As a technology expert, it is evident that businesses are seeking innovative solutions to enhance their customer service capabilities. In 2024, the spotlight is on GenAI chatbots, projecting … Continue reading Transforming B2B Customer Support with GenAI Chatbots
1 March 2024
How to Use Engagement Strategies Using AI Tools on Social Media...
Marketing is an essential aspect of any business to help a business reach its end consumer. With the integration of Artificial Intelligence (AI) tools, particularly chatbots, it has become imperative for elevating social media engagement. As a sales specialist and marketing enthusist, I am excited to delve into the strategic utilization of AI in conjunction … Continue reading How to Use Engagement Strategies Using AI Tools on Social Media with Chatbots
1 March 2024
How NLP is Applied to Process and Comprehend Natural Language in...
This comprehensive exploration delves into the transformative role of Natural Language Processing (NLP) in voice interactions. We will deep dive into understanding NLP’s, its core functionalities, working, examples and the diverse applications of NLP and its pivotal role in processing and comprehending natural language with a detailed breakdown of NLP’s intricate workings. Highlighting its significance … Continue reading How NLP is Applied to Process and Comprehend Natural Language in Voice Interactions
17 February 2024
The Importance of Multi-Lingual Support: Why WhatsApp Chatbots Shine
In today’s globalized business landscape, communication is key to success. As businesses expand their reach to different regions, they often encounter language barriers that can hinder effective communication with their customers. This is where the importance of multi-lingual support comes into play. In this article, I will explore the challenges faced by companies operating in … Continue reading The Importance of Multi-Lingual Support: Why WhatsApp Chatbots Shine
17 February 2024
Cost-Effective Solutions: Why Your Business Needs a WhatsApp Chatbot
Businesses are evolving day by day, maintaining a competitive edge demands a strategic embrace of innovative solutions. These not only optimize operational efficiency but also present compelling cost-effective alternatives for businesses striving to thrive in the digital age. Conventional lead generation and sales techniques have long been the bedrock of business strategies, each accompanied by … Continue reading Cost-Effective Solutions: Why Your Business Needs a WhatsApp Chatbot
15 February 2024
Why Personalization is Important for a Customer
The business dynamics has changed rapidly with the introduction of AI and application of AI in doing business. Customer interaction on the other hand which plays a pivotal role in shaping brand perceptions and fostering customer loyalty has evolved as well. One key aspect that has gained prominence is personalization. The ability to tailor interactions … Continue reading Why Personalization is Important for a Customer
15 February 2024
Why Adopt a WhatsApp Chatbot for Customer Engagement?
Business communication space is evolving at an exponential rate, staying ahead of the latest tools and technologies has become essential for businesses to foster customer engagement. WhatsApp, a platform once confined to personal messaging, has evolved into a powerful tool for businesses to connect with their customers. The latest updates on WhatsApp for Business have … Continue reading Why Adopt a WhatsApp Chatbot for Customer Engagement?
13 February 2024
Augmenting Realities: AR Integration in the Future of Chatbots
Augmented Reality (AR) and Artificial Intelligence (AI) have become integral players in the technological landscape, reshaping the way we interact with the digital world. AR overlays digital information onto the real-world environment, enhancing our perception and providing a more immersive experience. On the other hand, AI empowers machines to simulate human intelligence, making decisions, learning, … Continue reading Augmenting Realities: AR Integration in the Future of Chatbots
31 January 2024
Chatbots in Insurance: Streamlining Claims Processing and Policy Management
In the changing world of insurance, we are witnessing new technologies making traditional ways of doing things different. Among these innovations, chatbots have emerged as powerful tools, revolutionizing claims processing and policy management. In this exploration of the role of chatbots in insurance, we will delve into the transformative potential of these AI-driven assistants. As … Continue reading Chatbots in Insurance: Streamlining Claims Processing and Policy Management
31 January 2024
How Chatbots Can be Virtual Realtors and how they are Revolutionizing...
In the real estate industry, technology has transformed the way of property transactions, from Virtual tours to IOT, technology has overtaken the whole real estate landscape. Among these innovations, Chatbots are emerging as personalized virtual realtors, revolutionizing the way individuals explore, evaluate, and purchase properties. Let us explore the process of homebuying with personalized virtual … Continue reading How Chatbots Can be Virtual Realtors and how they are Revolutionizing Homebuying
24 January 2024
Protecting Crops from Pests using Chatbots
Agriculture is a lifeline for all organisms, but what if we enhance the quality and nourishment of these crops using AI. The incorporation of artificial intelligence (AI) has ushered in a new era of precision and efficiency. We will specifically discuss the power of chatbots in pest control, and strategies which can prove to be … Continue reading Protecting Crops from Pests using Chatbots
24 January 2024
The Role of Chatbots as Personal Finance Assistants
In the contemporary landscape of digitization, where financial applications play a pivotal role in our daily lives, managing personal finances has become increasingly complex. Recognizing this challenge, the integration of chatbots as personal finance assistants has emerged as a transformative solution, revolutionizing the way individuals handle their financial affairs. As a user, I have personally … Continue reading The Role of Chatbots as Personal Finance Assistants
20 January 2024
The New way of Ordering Medicines using Telemedicine Support Chatbots
Technological advancements have marked a disruptive change with the introduction of Generative AI and Conversational AI.There are lots of different ways technology can be useful in solving mysteries in healthcare that haven’t been figured out yet. With the intersection of healthcare and artificial intelligence has given rise to a transformative solution which is Telemedicine Support … Continue reading The New way of Ordering Medicines using Telemedicine Support Chatbots
20 January 2024
Online Car Shopping: How Chatbots Help Buyers Make Informed Decisions
Digitization has revolutionized the way we buy or sell and the automotive industry is no exception. The rise of online car shopping, consumers can now explore, compare, and make informed decisions from the comfort of their homes with just a tap on their phone. In this era of generative and conversational AI, chatbots have emerge … Continue reading Online Car Shopping: How Chatbots Help Buyers Make Informed Decisions
17 January 2024
Streamlining Data Collection: The Role of Chatbots in Survey and Market...
As we dive into the evolving landscape of data collection, the integration of technology has become pivotal to enhance efficiency and accuracy. One such technological marvel that has gained prominence is the use of chatbots for surveys and market research. As we delve into the intricacies of this innovation, we’ll explore how chatbots are streamlining … Continue reading Streamlining Data Collection: The Role of Chatbots in Survey and Market Research
9 January 2024
Lead Generation in SaaS: Using Chatbots to Acquire Software Users
In the ever-evolving landscape of Software as a Service (SaaS), effective lead generation is paramount for sustainable growth. As the demand for SaaS solutions continues to rise, businesses are exploring innovative strategies to acquire software users. One such transformative approach gaining prominence is the integration of chatbots into lead generation processes. In this exploration, I … Continue reading Lead Generation in SaaS: Using Chatbots to Acquire Software Users
9 January 2024
Chatbots for Virtual Fashion Shows and Clothing Customization: A Revolution in...
The fashion industry is evolving at an unprecedented pace, with technology playing a pivotal role in reshaping the way we experience and interact with fashion. One such technological marvel that has gained prominence is the use of chatbots for virtual fashion shows and clothing customization. As an industry professional, I am excited to delve into … Continue reading Chatbots for Virtual Fashion Shows and Clothing Customization: A Revolution in the Fashion Industry
28 December 2023
December 2023 Release – Unveiling Enhanced Chatbot Features and Innovations
Welcome to our latest updates! Dive into the advancements of our December 2023 release, where we’ve fine-tuned configurations and introduced innovative features. Explore enhanced functionalities, streamlined processes, and exciting innovations across various aspects from improved user interactions to efficient feedback systems, we’re committed to elevating your experience. Discover the latest tools for seamless management, enriched … Continue reading December 2023 Release – Unveiling Enhanced Chatbot Features and Innovations
4 December 2023
Chatbots for B2B Marketing Automation: Lead Scoring, Segmentation, and Campaign Management
In the dynamic landscape of B2B marketing, the integration of cutting-edge technologies has become an integral part for efficiency and success. One such technology making waves is the use of marketing automation chatbots. These intelligent conversational agents are revolutionizing how businesses interact with their audience, streamline operations, and optimize marketing campaigns. In this blog, we … Continue reading Chatbots for B2B Marketing Automation: Lead Scoring, Segmentation, and Campaign Management
29 November 2023
Chatbots and A/B Testing: Optimizing Marketing Campaigns
In the realm of digital marketing, businesses are constantly seeking innovative ways to enhance customer engagement and drive conversions. One such groundbreaking approach is the integration of chatbots with A/B testing strategies. This synergistic alliance has proven to be a game-changer in optimizing marketing campaigns and improving overall user experiences. Chatbots, powered by artificial intelligence, … Continue reading Chatbots and A/B Testing: Optimizing Marketing Campaigns
27 November 2023
AI Beauty Advisors: Using Chatbots for Skincare and Makeup Guidance
In the realm of technology, where nearly every industry has been overtaken by technological advancements, including the beauty sector, Artificial Intelligence (AI) is emerging as a dominant force. AI is taking center stage, transforming the way we approach skincare and makeup. AI Beauty Advisors, powered by sophisticated chatbot technology, are revolutionizing the beauty industry by … Continue reading AI Beauty Advisors: Using Chatbots for Skincare and Makeup Guidance
25 November 2023
AI-Powered Vehicle Assistant Chatbots: A New Era of Car Ownership
In the ever-evolving landscape of automotive technology, AI-powered vehicle assistants are emerging as game-changers, redefining the way we interact with sales, service or support when it comes to vehicles. These intelligent companions, also known as Vehicle Assistant Chatbots, are ushering in a new era of car ownership, seamlessly integrating artificial intelligence into the driving experience. … Continue reading AI-Powered Vehicle Assistant Chatbots: A New Era of Car Ownership
23 November 2023
Chatbots in Investment and Wealth Management: A Smarter Way to Invest
Investment and Wealth Management have seen a transformative shift with the integration of AI powered chatbots. These intelligent conversational agents, commonly known as chatbots, are reshaping the landscape of financial advisory services. In an era driven by technology, leveraging Virtual Financial Advisors and Automated Wealth Management platforms has become instrumental for astute investors seeking efficient, … Continue reading Chatbots in Investment and Wealth Management: A Smarter Way to Invest
16 November 2023
Chatbots in Travel Booking: Making Trip Planning Effortless
The world of travel has undergone a transformative journey, and so has the way we plan our trips. With technological advancements, the emergence of chatbots in travel booking has revolutionized the way we explore and plan our journeys. This innovative approach not only simplifies the process but also adds a layer of efficiency and personalization … Continue reading Chatbots in Travel Booking: Making Trip Planning Effortless
16 November 2023
Chatbot Security Best Practices: Protecting User Data and Preventing Cyber Threats
Chatbots have emerged as invaluable tools for businesses seeking to enhance customer engagement and streamline operations. As organizations increasingly integrate chatbots into their digital assets, safeguarding user data becomes paramount. The realm of chatbot security is multifaceted, encompassing considerations ranging from data encryption to proactive threat detection. This article delves into the best practices for … Continue reading Chatbot Security Best Practices: Protecting User Data and Preventing Cyber Threats
11 November 2023
Chatbots vs. Traditional Lead Generation Methods: A Comparative Analysis
In today’s ever-evolving business landscape, lead generation remains a critical aspect of success. However, the methods employed for lead generation have transformed dramatically in recent years. Modern lead generation techniques, often driven by cutting-edge technology like Artificial Intelligence (AI), have paved the way for a new era of efficiency and effectiveness. One such modern approach … Continue reading Chatbots vs. Traditional Lead Generation Methods: A Comparative Analysis
2 November 2023
AI-Driven Lead Attribution Models: Understanding the Customer Journey
In the dynamic landscape of modern business, the ability to track and understand the customer journey is paramount. Enterprises today recognize that deciphering how potential customers move through their sales funnel is crucial for optimizing marketing strategies, increasing conversion rates, and driving revenue growth. One of the key tools at their disposal for this purpose … Continue reading AI-Driven Lead Attribution Models: Understanding the Customer Journey
28 October 2023
Chatbots in Education: Revolutionizing Learning and Student Support
In today’s digital age, technology has infiltrated every aspect of our lives, including education. Among the many technological advancements, chatbots have emerged as powerful tools in the field of education. These educational chatbots are revolutionizing the way students learn and receive support. In this blog, we will delve into the world of chatbots in education, … Continue reading Chatbots in Education: Revolutionizing Learning and Student Support
28 October 2023
Who’s Better – AI Chatbots vs. Human Sales Reps
With the introduction of Conversationa AI & Gen AI chatbots the way we do sales has evolved in a better and data driven way. But the question arises, Will AI Chatbots replace Humans? Well, it’s unlikely that they will completely replace human sales representatives. Let’s understand Why? While AI chatbots excel at handling routine inquiries, … Continue reading Who’s Better – AI Chatbots vs. Human Sales Reps
27 October 2023
Conversational AI in the Legal Profession: Virtual Legal Assistants and Research
In the ever-evolving landscape of the legal profession, the integration of Artificial Intelligence (AI) is reshaping the way legal services are delivered. Virtual Legal Assistants, powered by AI, have become valuable assets for law firms and legal professionals, revolutionizing tasks ranging from legal research to document management. In this comprehensive guide, we will delve into … Continue reading Conversational AI in the Legal Profession: Virtual Legal Assistants and Research
27 October 2023
B2B Customer Loyalty with Chatbots
In the fast-paced world of B2B commerce, businesses are continually seeking innovative ways to foster customer loyalty and retention. In this era of digital transformation, customer loyalty strategies have evolved to include cutting-edge technologies such as chatbots. Leveraging the capabilities of chatbots in B2B customer loyalty is a powerful approach, and it forms an integral … Continue reading B2B Customer Loyalty with Chatbots
27 October 2023
What is Google RCS?
Google RCS, or Rich Communication Services, is a messaging protocol and platform that aims to enhance the traditional SMS experience by providing users with a more feature-rich, interactive, and dynamic messaging service. Unlike SMS, which is a basic and largely text-based messaging service, Google RCS enables a wide range of multimedia and interactive features, such … Continue reading What is Google RCS?
20 October 2023
Voice Assistants vs. Text-Based Chatbots: Choosing the Right AI for Your...
In today’s fast-paced business landscape, leveraging AI-powered solutions has become essential for staying competitive. Among the AI tools available, two popular choices are Voice Assistants and Text-Based Chatbots. This article delves into the key considerations for selecting the right AI for your business. Why You Need Voice Assistants and Text-Based Chatbots Voice Assistants and Text-Based … Continue reading Voice Assistants vs. Text-Based Chatbots: Choosing the Right AI for Your Business
20 October 2023
Building B2B Chatbots for Multilingual Customer Support
Multilingual customer support is crucial in today’s global business landscape, where diverse customer bases require communication in their preferred languages. This blog explores the significance of multilingual customer support, the industries that need it, the advantages of B2B chatbots in providing such support, and essential considerations for its successful implementation. Why You Need Multilingual Customer … Continue reading Building B2B Chatbots for Multilingual Customer Support
18 October 2023
Building B2B Chatbots for Effective Issue Resolution: Best Practices
In today’s fast-paced business landscape, addressing customer issues swiftly and efficiently is of paramount importance. B2B chatbots have emerged as powerful tools for effective issue resolution. They not only streamline customer support processes but also offer numerous benefits that can significantly enhance your business operations. This article delves into the advantages of using problem-solving chatbots … Continue reading Building B2B Chatbots for Effective Issue Resolution: Best Practices
18 October 2023
Using Chatbots and CRM Integration to Personalize B2B Email Campaigns: Tips...
In the competitive landscape of B2B email marketing, personalization is the key to capturing the attention of potential clients and driving engagement. While email marketing bots have become an indispensable tool for automating and optimizing campaigns, integrating chatbots with Customer Relationship Management (CRM) systems takes personalization to a whole new level. In this blog, we … Continue reading Using Chatbots and CRM Integration to Personalize B2B Email Campaigns: Tips and Strategies
16 October 2023
Measuring the ROI of B2B Chatbots: Key Metrics and Analysis
In the realm of B2B (Business-to-Business) chatbots, understanding the Return on Investment (ROI) is essential for justifying their implementation and optimizing their performance. These conversational AI agents are becoming increasingly prevalent in B2B interactions, automating tasks, enhancing customer service, and boosting operational efficiency. However, to gauge their success and make data-driven decisions, businesses must employ … Continue reading Measuring the ROI of B2B Chatbots: Key Metrics and Analysis
16 October 2023
The Role of Chatbots in B2B SaaS Customer Onboarding
In the fast-paced world of B2B SaaS (Software as a Service), customer onboarding is a crucial process that can make or break the success of a product. Efficient onboarding not only accelerates the time-to-value for customers but also leads to higher retention rates. As the digital landscape evolves, chatbots have emerged as invaluable tools in … Continue reading The Role of Chatbots in B2B SaaS Customer Onboarding
9 October 2023
The Rise of Chatbots in B2B Customer Service
In today’s fast-paced digital world, businesses are constantly seeking innovative ways to enhance their customer service while optimizing operational efficiency. One technology that has taken the B2B customer service realm by storm is chatbots. Specifically, we’ll delve into “Chatbots for Customer Experience,” exploring the benefits, advantages, and how they contribute to customer support automation. Chatbots … Continue reading The Rise of Chatbots in B2B Customer Service
6 October 2023
Website Chatbot Integration: Everything you need to know
In today’s digital era, businesses are constantly seeking ways to enhance user experiences on their websites. One remarkable solution that has gained widespread attention is chatbots. Website chatbot integration has become a pivotal strategy for engaging users, improving customer service, and streamlining various processes. In this blog post, we’ll delve into the intricacies of website … Continue reading Website Chatbot Integration: Everything you need to know
30 September 2023
Enhancing Customer Engagement with Customer Experience Automation
Customer experience automation is revolutionizing the way businesses interact with their clients. This innovative approach leverages technology to streamline and personalize customer interactions, resulting in heightened satisfaction and loyalty. Through the integration of AI-powered chatbots, predictive analytics, and automated response systems, companies can deliver seamless and efficient customer service, round the clock. By automating routine … Continue reading Enhancing Customer Engagement with Customer Experience Automation
26 September 2023
Unlocking Growth: Understanding the Power of Lead Generation Chatbots
In the dynamic landscape of digital marketing, staying ahead of the curve is essential for business success. One innovative tool that has transformed the way businesses generate leads is the Lead Generation Chatbot. But what exactly is it? A Lead Generation Chatbot is an AI-powered virtual assistant designed to engage with website visitors or social … Continue reading Unlocking Growth: Understanding the Power of Lead Generation Chatbots
25 September 2023
Understanding the Power of Chatbot Integration with CRM
In today’s digital age, businesses are constantly seeking innovative ways to enhance customer interactions and streamline their operations. One such innovation that has gained significant traction is the integration of chatbots with Customer Relationship Management (CRM) systems. This powerful combination offers numerous benefits, from improving customer service to boosting sales and marketing efforts. In this … Continue reading Understanding the Power of Chatbot Integration with CRM
25 September 2023
Revolutionizing Customer Service: Conversational AI in 2023
In the ever-evolving landscape of customer service, Conversational AI has emerged as a game-changer in 2023. This transformative technology is reshaping how businesses interact with customers, offering personalized assistance, instant responses, and enhanced efficiency. In this blog, we delve into the state of Conversational AI, exploring its impact, trends, and the future it promises for … Continue reading Revolutionizing Customer Service: Conversational AI in 2023
22 September 2023
Revolutionizing Human Resources using AI Powered Chatbots in HR
Ever thought of automating the HR processes, like resume shortlisting, candidate screening, attendance, etc.? Yes, it is possible in 2024, with AI. Automating Human Resources through AI-powered Chatbots can streamline employee interactions, enhance engagement, and increase productivity efficiently. These intelligent bots can handle routine queries, from leave requests to policy inquiries, freeing HR personnel for … Continue reading Revolutionizing Human Resources using AI Powered Chatbots in HR
15 September 2023
Unlocking Efficiency and Growth: Understanding Marketing Automation
Marketing automation refers to the use of technology and software to automate repetitive marketing tasks and processes across various digital channels, such as email, social media, websites, and more. It allows businesses to deliver highly personalized and relevant content to their target audience at the right time, thereby increasing efficiency, productivity, and customer satisfaction. In today’s … Continue reading Unlocking Efficiency and Growth: Understanding Marketing Automation
12 September 2023
Unlocking Efficiency and Excellence: The Role of Customer Support Tools
In the modern business landscape, customer support plays a pivotal role in building and maintaining strong customer relationships. A seamless and efficient customer support system can be a competitive advantage, fostering customer loyalty and driving business growth. One of the key pillars of effective customer support is the utilization of advanced tools and technologies. In … Continue reading Unlocking Efficiency and Excellence: The Role of Customer Support Tools
12 September 2023
Understanding the Essence of an Intelligent Virtual Assistant (IVA)
An Intelligent Virtual Assistant (IVA) is a sophisticated software program designed to provide users with human-like interactions and assistance. IVAs leverage artificial intelligence (AI) and natural language processing (NLP) to understand and respond to user queries or commands effectively. These virtual assistants are employed across various industries, from customer service to healthcare and beyond, streamlining … Continue reading Understanding the Essence of an Intelligent Virtual Assistant (IVA)
11 September 2023
Understanding Lead Generation
Lead generation is the practice of identifying and attracting potential customers, often referred to as “leads,” for a business’s products or services. It involves various marketing strategies and techniques to engage and capture the interest of individuals or organizations, ultimately nurturing them into becoming customers. The primary goal is to create a pipeline of qualified … Continue reading Understanding Lead Generation
11 September 2023
Unleashing the Future: The Transformative Potential of Generative AI
In the ever-evolving landscape of technology, one term that has been gaining substantial attention is “Generative AI.” This cutting-edge technology is reshaping industries, pushing the boundaries of creativity, and transforming the way we interact with machines. In this blog, we will delve into the world of Generative AI, exploring its definition, applications, and the incredible … Continue reading Unleashing the Future: The Transformative Potential of Generative AI
11 September 2023
What is Conversational AI?
Conversational AI, the cornerstone of modern technology, is redefining human-computer interaction. It’s a technology that enables machines to engage in natural, human-like conversations with users. By combining the power of Natural Language Processing (NLP) and machine learning algorithms, Conversational AI systems can understand, process, and respond to human language in a way that feels intuitive … Continue reading What is Conversational AI?
4 September 2023
Transforming Logistics with AI powered Chatbots
In the evolving world of logistics, staying competitive and responsive to market demands is essential. As industries evolve, so does the need for innovative solutions that can streamline operations and maximize efficiency. Enter Artificial Intelligence (AI), a technological force that is revolutionizing the logistics sector. This blog explores the ways AI powered chatbots are transforming … Continue reading Transforming Logistics with AI powered Chatbots
1 September 2023
Transforming Small Businesses with AI: A New Era of Growth and...
In the digital age, where innovation is paramount for sustainable growth, Artificial Intelligence (AI) has emerged as a game-changer for businesses of all sizes. While large corporations have been quick to adopt AI-driven solutions, small businesses are now realizing the transformative potential of AI in streamlining operations, enhancing customer experiences, and driving growth. In this … Continue reading Transforming Small Businesses with AI: A New Era of Growth and Efficiency
1 September 2023
Revolutionizing the Real Estate Industry: The Power of AI in Real...
In recent years, the real estate industry has witnessed a groundbreaking transformation with the introduction of Artificial Intillegence, thanks to the integration of AI, which has revolutionize real estate operations in terms of property buying and selling, customer interaction, virtual property tours, etc. The convergence of real estate and AI has given rise to innovative … Continue reading Revolutionizing the Real Estate Industry: The Power of AI in Real Estate
31 August 2023
Revolutionizing the Banking Sector: Unleashing the Power of AI in Banking
In an era defined by digital transformation, the banking sector stands at the forefront of embracing innovative technologies. Among these, Artificial Intelligence (AI) has emerged as a game-changing force, reshaping how banks operate, serve customers, and make strategic decisions. This article delves into the dynamic fusion of AI and the banking industry, exploring its diverse … Continue reading Revolutionizing the Banking Sector: Unleashing the Power of AI in Banking
31 August 2023
Revolutionizing Healthcare with AI: Unleashing the Power of Generative and Conversational...
In recent years, the healthcare industry has been undergoing a remarkable transformation thanks to advances in artificial intelligence (AI). The integration of AI technologies such as Generative AI and Conversational AI has paved the way for more efficient, accurate, and patient-centric healthcare services. This blog explores the impact of AI in healthcare, focusing specifically on … Continue reading Revolutionizing Healthcare with AI: Unleashing the Power of Generative and Conversational AI
31 August 2023
The Future of E-Commerce: Harnessing the Power of AI
In the rapidly evolving landscape of e-commerce, staying ahead of the competition requires embracing innovative technologies. One such technology that has been revolutionizing the way businesses operate online is Artificial Intelligence (AI). From streamlining operations to enhancing customer experiences, AI is reshaping the e-commerce industry. In this article, we delve into the role of AI … Continue reading The Future of E-Commerce: Harnessing the Power of AI
25 April 2023
Instagram Business Account Vs Instagram Personal
In today’s world, social media reigns supreme, and Instagram has become the go-to platform for people to share their personal lives and businesses to showcase their brands. But, choosing between a personal or business account can be a head-scratcher. Sure, a personal account may be more suitable for your everyday users, but if you’re looking … Continue reading Instagram Business Account Vs Instagram Personal
20 April 2023
Customer Service Chatbot Features
Chatbot is rapidly revolutionizing and is taking every industry by storm. Whether it is the education sector or the healthcare industry, a chatbot is in great need for their automating customer support workflows. Since the need should be addressed with a conversational AI chatbot, there are plenty of AI tools available in the market. This … Continue reading Customer Service Chatbot Features
18 April 2023
A Comparative Overview: WhatsApp Vs WhatsApp Business
WhatsApp is one of the most widely used messaging apps in the world. You can find WhatsApp on any type of device as well as different OS making it more desirable. Now WhatsApp has introduced multiple variations such as Beta, Business & Personal to diversify their audience. While originally, the app was designed for personal … Continue reading A Comparative Overview: WhatsApp Vs WhatsApp Business
15 April 2023
Chatbot Vs Chatbox
We often use the terms Chatbot and Chatbox interchangeably when talking about website chat functionality. That’s because both of them act as automated conversational agents that interact with humans through text-based messaging platforms. However, you should take into consideration that Chatbot and Chatbox have distinct purposes in a chat experience. Chatbox is a chat interface … Continue reading Chatbot Vs Chatbox
11 April 2023
Facebook Messenger API Guide
As an eCommerce business, one top priority is providing your customers with seamless communication channels. And what better way to achieve this than through Facebook Messenger API? With over 1.3 billion active users on Facebook Messenger, it’s no wonder businesses are turning to Facebook Messenger API to provide their customers with quick and efficient support. … Continue reading Facebook Messenger API Guide
7 April 2023
Using ChatGPT on WhatsApp
With WhatsApp’s popularity, businesses use it to communicate with their customers and build strong relationships. However, the increasing number of customers and messages makes it difficult for companies to respond to each customer promptly. ChatGPT, a large language model trained by OpenAI, can be very useful in this scenario. ChatGPT can assist businesses in … Continue reading Using ChatGPT on WhatsApp
30 March 2023
How to Use Your Phone Number to Login WhatsApp Web?
The WhatsApp web has been receiving a tremendously positive response from end users. It is due to the ease of logging into your WhatsApp personal or business account from multiple devices using a single account. This has made it so convenient to users that they’re not entitled to use a mobile phone to utilize this … Continue reading How to Use Your Phone Number to Login WhatsApp Web?
29 March 2023
How to use Instagram API to get Users, Posts & Followers...
The significance of API has grown tremendously due to businesses increasing dependence on digital technologies to boost innovation, improve efficiency, and stay competitive. The API allows communication of various applications, services, and systems that share data. It helps businesses streamline their performance and reduce costs. Likewise, Instagram API has a major role in providing developers … Continue reading How to use Instagram API to get Users, Posts & Followers details
28 March 2023
Best Android Chatbot Apps for Android & iOS
Chatbots have become an integral part of our daily routine in today’s world, where everything is going digital. They help us order food, book flights, and even give emotional support. With the surge in the use of chatbots, many applications have been developed to cater to users’ needs. In this blog, we will discuss the … Continue reading Best Android Chatbot Apps for Android & iOS
27 March 2023
How to Create Chatbot & Add it to WordPress Website
The ultimate purpose of having a business website is to allow easy interaction between customers and brands. Customers go through your website to get an idea about your products and services. If any doubt occurs, they expect an immediate solution from the platform. And no doubt, customers have a lot of questions before making any … Continue reading How to Create Chatbot & Add it to WordPress Website
26 March 2023
How to Use a Conversational AI Bot for Sales?
As technology advances, businesses must keep up with the latest tools to stay ahead of the competition. One such tool that has revolutionized the sales industry is a conversational AI sales bot. But what is a conversational AI bot? Simply put, it is a technology that allows businesses to communicate with customers using automated chatbots. … Continue reading How to Use a Conversational AI Bot for Sales?
21 March 2023
Chatbot Vs Conversational AI
The word automation isn’t limited to robots. Contemporarily, automation is way more than that. The recent advancement in technology is pushing the frontier of what automation can do. From forms that auto-populate with information when you use a web browser to calendars that automatically sync with email clients, automation has a broader spectrum. Thereby, businesses … Continue reading Chatbot Vs Conversational AI
20 March 2023
WhatsApp Shop Guide
In the digital age, social media platforms have become key players in the world of commerce. WhatsApp, one of the world’s largest instant messaging apps, has also entered the e-commerce space by introducing WhatsApp Shop. With WhatsApp Shop, businesses can showcase their products and services, interact with customers, and receive payments directly through the app. … Continue reading WhatsApp Shop Guide
18 March 2023
Understanding Chatbot AI: NLP vs. NLU vs. NLG
Communication with businesses is evolving. And AI-powered chatbots have become an increasingly popular form of customer service and communication. From answering customer queries to providing support, AI chatbots are solving several problems, and businesses are eager to adopt them. The rise of chatbots can be attributed to advancements in AI, particularly in the fields of … Continue reading Understanding Chatbot AI: NLP vs. NLU vs. NLG
18 March 2023
All About Education Chatbot
In recent years, the education industry has witnessed a significant shift towards using technology to enhance the learning process. One such technology that has gained traction is the education chatbot. These chatbots are designed to provide personalized and interactive learning experiences to students using artificial intelligence (AI) and machine learning algorithms. Education chatbots differ from … Continue reading All About Education Chatbot
17 March 2023
Chatbot Vs RPA
No business today can deny the benefits that digitization brings. Especially in the world today after the pandemic, there has been a need for efficiency to maintain growth and even survive the tough competition. So businesses are spending more on digital transformation plans. So, adopting automation has become a “can’t do without”. It has become … Continue reading Chatbot Vs RPA
12 March 2023
WhatsApp Vs WhatsApp Beta
As there are multiple versions of WhatsApp being launched in the market, it often confuses end-users. One such is the beta platform of WA. WhatsApp and WhatsApp Beta are two different versions of the same messaging app company that is owned by Meta. While they share many similarities in terms of features and performance, there … Continue reading WhatsApp Vs WhatsApp Beta
11 March 2023
Creating an Effective Chatbot: A Step-by-Step Design Guide
Chatbots have been working hand in hand with human agents for a while now. While there are successful chatbots out there, there are also some chatbots that are terrible. Not just those chatbots are boring and bad listeners, but they are also awkward to interact with. So is it a fault of a chatbot for … Continue reading Creating an Effective Chatbot: A Step-by-Step Design Guide
28 February 2023
What does blue circle mean on Facebook Messenger?
In today’s fast-paced world, social media networking has become a popular way to communicate with friends, family, and colleagues. And when we think of social media channels, Facebook tops the list with over 2 billion users. You can easily send a message to someone instantly through a mobile app or desktop through Facebook Messenger. However, … Continue reading What does blue circle mean on Facebook Messenger?
27 February 2023
Customer Service Automation Tool Feature Comparison
Customer support automation tools are the foundation of great customer experience. It automates crucial parts of customer support functionality which enhances the experience of both customers and agents. And grants you more time to focus on business growth. However, with so many tools available in the market, getting the hands-on perfect tools for your business … Continue reading Customer Service Automation Tool Feature Comparison
13 February 2023
How can an e-commerce online shopping website increase the retention rate?
Retention rate is the percentage of customers that return over and over again to use your product and services by the end of a given period. A higher retention rate means there’s value in your product/service, and customers are happy and satisfied with what you’re offering. That leads to a sustainable source of revenue. On … Continue reading How can an e-commerce online shopping website increase the retention rate?
12 February 2023
Common challenges faced during the implementation of customer service automation and...
Customer service automation (CSA) is a rapidly evolving industry and is becoming increasingly crucial for businesses of all sizes. Automation improves customer experience, reduces operational costs, and increases efficiency and accuracy. The use of automation in customer service is a great way to streamline processes such as order processing, customer service inquiries, and customer feedback. … Continue reading Common challenges faced during the implementation of customer service automation and how to overcome them
11 February 2023
How to Integrate WhatsApp Chatbot?
Gone are the days when WhatsApp was only meant for personal communication. As Meta introduced AI Chatbot capabilities that help to monetize their business as well as help organizations achieve business goals. This is where the WhatsApp Chatbot Integration takes place. WhatsApp Chatbot Integration is the process of setting up a chatbot that can interact … Continue reading How to Integrate WhatsApp Chatbot?
7 February 2023
How to train a chatbot?
The chatbot craze is sweeping every business and every nation. Its capability of offering instant solutions has taken its demand to the next level. However, these chatbots are not born smart, they happen to be so because they follow a set of commands to share the information being asked for. This means chatbots are getting … Continue reading How to train a chatbot?
6 February 2023
Healthcare chatbot guide
For every minor and major illness, people google their symptoms instead of scheduling an appointment with a doctor. The reason can be the growing healthcare cost or reluctance to visit the doctors who prescribe excess medication. Whatever the reason, Clearly, there’s a huge risk in it. But unfortunately, the practice of googling is only growing. … Continue reading Healthcare chatbot guide
4 February 2023
Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration
We are excited to announce the integration of ChatGPT with Chat360 to bring together the best of both worlds – the power of Chat360’s conversational AI platform and the natural language understanding of ChatGPT. This integration enables the creation of complex chatbot applications for customer service, sales and marketing automation, and more. Chat360 is an … Continue reading Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration
31 January 2023
How to integrate ChatGPT with your Chat360 chatbot?
Earlier, you might have read about the announcement of ChatGPT and Chat360 Chatbot Integration, Now, you will learn about How to integrate ChatGPT with your chatbot? The world of chatbots is ever-evolving. Consumers are looking for more ways to interact with companies, and businesses are looking for more ways to make their chatbots smarter. Enter … Continue reading How to integrate ChatGPT with your Chat360 chatbot?
30 January 2023
WhatsApp Automation
Days are gone when organizations mostly relied on manpower to uplift their business. Back then It was easier to meet customers’ demands as customers just had basic expectations like quality service and fair pricing. Unlike those days, Today, there’s a world of difference in customer expectations. They demand proactive service, personalized interaction, and instant solutions … Continue reading WhatsApp Automation
29 January 2023
WhatsApp Open API
API, or Application Programming Interfaces, have become a crucial element of the latest technology and software development. API allows different applications and services to communicate and exchange data seamlessly. In this blog, we will discuss about WhatsApp Open API, a powerful application for building AI WA chatbots. We will cover the basics of WhatsApp Open … Continue reading WhatsApp Open API
28 January 2023
WhatsApp Business Web
Connecting with customers, managing conversations, and automating customer support all in one place is the need of the hour. Thanks to the WhatsApp Business web app, you can say goodbye to constantly switching between your phone and computer and hello to a more efficient platform. The WA web app is easy to use, secure, and … Continue reading WhatsApp Business Web
25 January 2023
Enhance Your Shopping Experience with Our Chatbot Assistant
Online shopping is all the rage today. Earlier, when only the ones who could afford it had their online storefronts set up, almost every brick-and-mortar shop in 2023 had gone digital. Shopping online is becoming a norm. In fact, the global e-commerce revenue will reach $58.74 trillion by 2028. With numbers that staggering, it’s safe … Continue reading Enhance Your Shopping Experience with Our Chatbot Assistant
24 January 2023
How to use chatbots for marketing?
Having meaningful conversations is highly valued in marketing, and customers always look for engaging and personalized interactions. Unfortunately, making a human available all the time is not always possible, so companies are turning to the power of AI chatbots to bridge the gap. These AI-powered chatbots can provide customers with real-time, personalized conversations and assist … Continue reading How to use chatbots for marketing?
23 January 2023
Omnichannel contact center
Making your business stand out hinges on your ability to offer exponential customer experience. And contact centers are of considerable importance when it comes to customer satisfaction. Yet most people are hesitant to approach call centers due to their frustrating experience while calling a company for service. But things are different now. There has been … Continue reading Omnichannel contact center
18 January 2023
How to use Chatbots to collect and improve CSAT?
Customer Satisfaction Score (CSAT) is an essential metric for businesses to measure how satisfied customers are with their experience and identify areas for improvement. CSAT can be measured through surveys, feedback forms, and other methods. Chatbots are an increasingly popular way for businesses to measure customer satisfaction. Chatbots are computer programs that simulate natural conversations … Continue reading How to use Chatbots to collect and improve CSAT?
17 January 2023
What is NPS (Net Promoter Score)?
A Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction with a company’s product or service. It measures the likelihood of customers recommending the brand to others on a scale from 0 to 10. Net Promoter Score is categorized as promoters (scoring 9-10), passives (scoring 7-8), or detractors (scoring 0-6). … Continue reading What is NPS (Net Promoter Score)?
16 January 2023
Customer service vs customer success
We think it’s a no-brainer to say that a customer-first approach to business is the surest way to thrive today. Products and services are in abundance, so the only thing that sets you apart is how well your users perceive you. Both, customer service and customer success aim at making product use seamless for users. … Continue reading Customer service vs customer success
15 January 2023
Omni channel customer service strategy and case study
Your competitors are just a click away from your customers, you must provide a personalized customer experience so that your customers happily stay loyal to your brand. And Omni channel customer service is a key driver for customer satisfaction.. Customers connect emotionally to those brands to whom they can easily connect via any channel (phone, … Continue reading Omni channel customer service strategy and case study
10 January 2023
How to use Chatbots for improving CRO?
Conversion rate optimization (CRO) is the process of maximizing the number of people who take a desired action on a website. And chatbots for CRO are a great tool to achieve this. For every business, having an effective website is essential to reach potential customers and gain more online traffic. But getting traffic to the … Continue reading How to use Chatbots for improving CRO?
9 January 2023
WhatsApp cloud API vs On-premise API
WhatsApp is everyone’s beloved chat app. We love to connect with our friends and family through its ergonomic chat UI. Its global popularity has also led the parent company Meta to introduce its WhatsApp Business suite, which includes the free WhatsApp Business app and WhatsApp Business API. While the free mobile app is best suited … Continue reading WhatsApp cloud API vs On-premise API
6 January 2023
Conversational AI Chatbot Trends and Statistics 2023
Over the past few years, there has been exponential growth in the usage of intelligent chatbots due to changing demands from both consumers and businesses. In 2023, the chatbot trends are significantly getting updated with the latest innovations and technologies. Chatbots that used to perform simple tasks like sending text messages, flight status, getting directions, … Continue reading Conversational AI Chatbot Trends and Statistics 2023
3 January 2023
What is an omnichannel experience?
Brand experiences are omnichannel when users are able to connect with businesses on all platforms and channels of their choice. Omnichannel experiences integrate conversations on the website, in-app, phone calls, text like WhatsApp, Telegram, etc, social media like Facebook, Instagram, etc. and in-store. This allows customers to seamlessly alternate between channels, all the while receiving … Continue reading What is an omnichannel experience?
31 December 2022
Omni channel customer support guide
According to Unplanned BlueVenn, consumers today connect with brands across at least 20 channels on average. And expect a seamless experience across all. At the same time, 73% of customers get frustrated when they have to repeat their issues over and over again. That’s when there arises the need for Omni channel customer support. It … Continue reading Omni channel customer support guide
29 December 2022
How to create WhatsApp group?
WhatsApp groups have become an essential component when it comes to word-of-mouth or instant marketing. This is highly beneficial for small-scale companies or companies who are cautious enough to spend their budget and seek high ROI. After looking at its growing popularity, you might be curious about how to create WhatsApp group. We will cover … Continue reading How to create WhatsApp group?
27 December 2022
Facebook Messenger Templates Guide
A Facebook message template is a pre-written message that can be sent to multiple Facebook contacts at once. This can include text, images, and links and often includes a call to action for recipients to take a desired action like clicking a link, downloading an app, visiting a store, completing a purchase, or submitting feedback. … Continue reading Facebook Messenger Templates Guide
26 December 2022
How to improve your company’s bad customer service?
While customer satisfaction is a prime concern for any business today, great customer service plays a crucial role. Because competition is higher than ever before, your business thrives only when you offer top-notch customer service. Bad customer service will cost you your business reputation. According to a Survey, 61% of customers switched brands due to … Continue reading How to improve your company’s bad customer service?
25 December 2022
Customer service vs Customer experience
Do you use customer service and customer experience interchangeably? While they are both crucial to a positive brand image, they are different but co-dependent. The key to the difference between customer service and customer experience is time-relative. Earlier the line was blurry between the two. The experience a user has with a business mainly depends … Continue reading Customer service vs Customer experience
23 December 2022
FAQ Chatbots – The Ultimate Guide
A complete guide for FAQ chatbot. Ever since the pandemic hit the world, businesses have been embracing automation to maintain operations and serve customers on a large scale. The uncertainty compelled businesses to opt for rapid solutions to overcome immediate challenges. Since then whatever field it is, automation has shown a significant progression. And the … Continue reading FAQ Chatbots – The Ultimate Guide
21 December 2022
Facebook Messenger Chatbot Website Integration Guide
A website chatbot can help you retain and convert your online traffic. You can use it to support your users on your website and qualify leads effectively. Facebook has made it super easy for all digital storefronts. Users love the convenience and the ability to reach out to businesses whenever they need. With Facebook chatbot’s … Continue reading Facebook Messenger Chatbot Website Integration Guide
19 December 2022
Instagram Professional Account Guide
Instagram Professional Account allows businesses to create a powerful presence on the platform. Instagram is rapidly becoming an influential platform for businesses to promote their products and services to a larger audience. In 2023, there were 1.35 billion MAU (monthly active users) of Instagram. That is more than 28% of the world’s Internet users. This … Continue reading Instagram Professional Account Guide
17 December 2022
What is the difference between Customer care and Customer service?
In this competitive era, your relationship with your customer is of paramount importance for your business. And customers will lean towards those offerings they perceive will offer a better value than the competitors. There are many ways to build, retain and strengthen this interaction and relationship. Here in this blog, let’s emphasize on customer care … Continue reading What is the difference between Customer care and Customer service?
16 December 2022
How to use AI-based chatbot to answer FAQs?
Good customer experience is a thing today. Customers don’t settle for anything less. Having so many business alternatives and options in the market, they come to you only when you are capable of offering the best service. A FAQ section is a very effective and crucial section you should have for that matter. It addresses … Continue reading How to use AI-based chatbot to answer FAQs?
14 December 2022
Inbound Customer Service Vs Outbound Customer Service
Today, users are a lot more conscious about the brands they spend on. They expect great customer experiences whenever they speak to you. Whether it’s when they’re buying or coming back to you with post-sales hiccups, they expect stellar service each time. Did you know that more than 89% of users are more likely to … Continue reading Inbound Customer Service Vs Outbound Customer Service
12 December 2022
WhatsApp Chatbot Pricing (2023 Edition)
WhatsApp chatbot pricing refers to the cost associated with running and maintaining a chatbot on the WhatsApp platform. As more businesses leverage WhatsApp chatbots for their customer service needs, it’s essential to understand how pricing works. The pricing typically includes hosting and subscription fees for access to the platform and pay-per-use costs for each customer … Continue reading WhatsApp Chatbot Pricing (2023 Edition)
10 December 2022
How to get a Chatbot on Facebook Gaming
If we talk about one of the most exciting online industries, which is not just profiting but entertaining simultaneously, it’s no doubt the gaming industry. And you must have heard about Facebook gaming which has been there for a while now. And chatbot on Facebook gaming has taken gaming to the next level. AI has managed … Continue reading How to get a Chatbot on Facebook Gaming
7 December 2022
WhatsApp chatbot features: 5 top things to consider
It all happened in the year 2018 when WhatsApp introduced an API for business owners, and all the business interaction activities with customers changed. From catering to sales queries to managing customer pain points. Through WhatsApp, everything was possible. As WhatsApp bots can largely opt from a BSP, you need to be aware of WhatsApp … Continue reading WhatsApp chatbot features: 5 top things to consider
6 December 2022
Why is Instagram chatbot essential for e-commerce and retail business?
Brand awareness is paramount for any e-commerce and retail company to engage customers and increase sales. The more aware people are, the more revenue your business is likely to generate. And no business today, for that matter, can deny the power of social media platforms. And Instagram is undoubtedly one of the best tools for … Continue reading Why is Instagram chatbot essential for e-commerce and retail business?
5 December 2022
How to set auto reply in Facebook messenger?
Businesses that effectively engage with their customers on platforms they frequent and provide tailored solutions are highly favored. Leveraging the power of Facebook Messenger, a renowned communication channel, proves to be instrumental in achieving this goal. While customers anticipate using your business page for customer support, Facebook Messenger can be strategically employed to offer assistance … Continue reading How to set auto reply in Facebook messenger?
2 December 2022
How to use Website Chatbot for Customer Service?
At present, Having an online presence for any business is indispensable. Since People spend most of their time on the internet, they would know about your business through your website. A survey says 93% of customers’ purchases begin with an online search. Thereby, having a website is crucial to create brand awareness, generating leads, and … Continue reading How to use Website Chatbot for Customer Service?
1 December 2022
How to add Chatbot in WhatsApp group and community?
In today’s tech-savvy world, no one is probably unaware of “Whatsapp”. One of the most widely used apps globally, it has over 2 billion active users. As most consumers are using Whatsapp, it is necessary to integrate it into your business. Whether it is a group or community, you need to add chatbot in group … Continue reading How to add Chatbot in WhatsApp group and community?
30 November 2022
How to verify WhatsApp Business Account?
When you successfully create a WhatsApp Business Account, the next immediate step would be to look for how to verify WhatsApp Business Account. We will be talking in depth regarding all the steps so that you get a green tick official WhatsApp badge for your account. When communicating with your target audience, a verified WhatsApp … Continue reading How to verify WhatsApp Business Account?
29 November 2022
How to use Instagram Chatbot for Sales and Customer Support
With more and more business happening online, Insta bot is the new craze that is revolutionizing the way we do business. Whether you are using Instagram chatbot for sales or customer support, the bots can do anything. A survey shows 80% of people make a purchase decision from Instagram by seeing ads and products displayed on the … Continue reading How to use Instagram Chatbot for Sales and Customer Support
28 November 2022
How to use facebook chatbot for lead generation?
Your business grows and expands only when you reach out to more people who are interested in your product or service. They could be your best potential clients. Considering that, chat is still a very intimate process of communication for consumers. And Facebook is one of the best platforms for businesses to reach out to … Continue reading How to use facebook chatbot for lead generation?
26 November 2022
How To Build Customer Service System For Your Company?
Customer service is not just any department in a company. It’s one that is necessary to build customer relationships and boost retention rate and loyalty. The customer service team interacts with your customer throughout the buyer journey and helps them have a delightful customer experience with your brand. Today, customer service’s definition has evolved to … Continue reading How To Build Customer Service System For Your Company?
24 November 2022
How to use Instagram Chatbot for Direct Messages?
A survey says 70% of customers look into Instagram for their purchases, so business owners are usually flooded with direct messages, comments, and mentions. While you wouldn’t want to ignore any of those messages, replying to each user one by one gets laborious and inefficient. Therefore, to get rid of such an overwhelming situation and manage the … Continue reading How to use Instagram Chatbot for Direct Messages?
23 November 2022
Top 13 website chatbot examples of 2023
Customer expectations are at their peak in today’s digital world, and they expect 24/7 availability from a business. Thereby, Chatbots have become convenient and inexpensive ways to provide the same. The Conversational AI adds an automated live chat feature to your website that allows users to interact directly with you and clear concerns when they … Continue reading Top 13 website chatbot examples of 2023
22 November 2022
Instagram Chatbot: The Only Guide You Need
Instagram, which initially came as an application for sharing pictures and connecting with friends and family, has evolved a lot to feature Instagram chatbot. From reels to sharing carousel pictures, the application has it all. But what makes it important for your business to be on Instagram is the huge opportunity for marketing and reaching … Continue reading Instagram Chatbot: The Only Guide You Need
21 November 2022
What is Business Account on WhatsApp?
WhatsApp has been continuously evolving in the business domain. With over 2 billion users, it has created ample opportunities for businesses to reach out to their target customers. For this to be feasible, Meta has launched many features to help small-scale businesses to large-size companies. One of the most popular avenues is the WhatsApp Business … Continue reading What is Business Account on WhatsApp?
18 November 2022
How to create a Business Account on WhatsApp?
WhatsApp has unleashed a pool of business opportunities by launching a WhatsApp Business account. It helps to facilitate services ranging from small firms to large-scale companies. And this is where it makes exciting for you as you will learn everything about how to make WhatsApp Business account in this blog. From catering to customer service … Continue reading How to create a Business Account on WhatsApp?
17 November 2022
5 Ways to Make Customer Support Automation as your Strategic Advantage
As most aspects of our daily interaction turn virtual, there has been a rise in customer expectations more than ever before. Customers expect business to value their time, provide easy engagement, and deliver personalized solutions for their needs. And to match some of these expectations, companies are delivering transformative solutions with the help of customer … Continue reading 5 Ways to Make Customer Support Automation as your Strategic Advantage
16 November 2022
The Complete Guide to Creating a Website Chatbot
With the increased interest in chatbots and digital customer service, the need for chatbot solutions has increased manifold – including website chatbot. A chatbot is a conversational software that acts as an intermediary between a user and a business, allowing users to interact with businesses through artificial digital agents. The primary objective of designing a … Continue reading The Complete Guide to Creating a Website Chatbot
15 November 2022
Facebook Messenger Chatbot – The Complete Guide
In today’s competitive landscape, brands that connect with their users instantly are the winners. And for that, they need to be where the customers are. One effective way to communicate with customers is through the Facebook Messenger chatbot. Back in 2011, when Facebook released its Messenger service, people were hooked to it. By 2015, more … Continue reading Facebook Messenger Chatbot – The Complete Guide
29 September 2022
Free Of Cost WhatsApp For Sales Boost – Yes or No?
WhatsApp has become an increasingly important part of our lives, hasn’t it? Billions of messages are passed on WhatsApp every day. Whether an individual is attempting to contact a long-distance friend or a business is trying to connect with a local customer, WhatsApp has made conversations simple for all! If you are a company that … Continue reading Free Of Cost WhatsApp For Sales Boost – Yes or No?
26 September 2022
Human Communication VS Customer Service Automation
Communication is the most important thing in any business. Good communication can help you to build a strong relationship with your customers and your employees. However, it is not always easy to communicate with people; sometimes, they don’t understand what you want from them or they just don’t want to talk to you at all. … Continue reading Human Communication VS Customer Service Automation
23 September 2022
Tactics for Restaurant WhatsApp Bot
A software program or service miming human-to-human interactions is called a chatbot. Artificial intelligence and machine learning are typically used to accomplish this, enabling the WhatsApp chatbot to understand human user communication and respond in a manner that appears intelligent. In light of this, a restaurant chatbot is a service that enables customers to submit … Continue reading Tactics for Restaurant WhatsApp Bot
22 September 2022
How Automating Lead Generation Chatbot Helps Businesses Grow
As marketers, small business owners, or entrepreneurs, we are constantly on the lookout for the best lead generation strategy. In fact, when it comes to user engagement, bots are unrivaled. They have literally changed how brands and customers interact with one another. As a result, many businesses opt for automation, employing bots to provide 24×7 … Continue reading How Automating Lead Generation Chatbot Helps Businesses Grow
16 September 2022
How To Setup Chatbot In Shopify E-Commerce Website
Shopify is one of the most popular e-commerce platforms, assisting many businesses around the world to go online by creating their marketplace. More than 1.3 million suppliers utilize it worldwide as per Unite.shopify.com. While the client is the center of the eCommerce business, it is crucial to have efficient customer engagement to improve total sales … Continue reading How To Setup Chatbot In Shopify E-Commerce Website
16 September 2022
Intelligent Conversations: Humans Vs Chatbots
One of the most hotly debated topics in recent years has been the impact of artificial intelligence (AI) on customer service. With the advent of AI-powered chatbots, brand interactions and customer experiences have taken on new dimensions. As per Chatbot Life, an estimated 85% of online visitor interaction was handled without human intervention in the … Continue reading Intelligent Conversations: Humans Vs Chatbots
14 September 2022
How to use Facebook Messenger Chatbot for Business
Facebook chatbots have come a long way since Facebook first allowed developers to create Facebook Messenger bots in 2016. Chatbots have come a long way as well and have become a main-stay currently. Chatbots are now the go-to tool for boosting marketing, accelerating growth and revenue, and providing fantastic customer service. A marketing chatbot deployed … Continue reading How to use Facebook Messenger Chatbot for Business
2 September 2022
How to Integrate Dialogue Flow Bot to WordPress Website?
Websites play an essential role in converting potential customers into sales. Businesses have realized that by incorporating chatbots into their websites, visitors stay engaged for much longer, significantly improving conversion rates. Chatbots are also excellent resources for gathering and disseminating relevant information. Furthermore, because simple business processes can be automated without sacrificing human resources, this … Continue reading How to Integrate Dialogue Flow Bot to WordPress Website?
31 August 2022
Cart Abandonment Rate & How To Reduce It
Online shopping has taken over in recent years or so. E-commerce businesses have flourished with the rise of online shopping. People love exploring and shopping online in the comfort of their residences. The reality is that many explore products from several sites but do not necessarily purchase from all or most of them. Add to … Continue reading Cart Abandonment Rate & How To Reduce It
30 August 2022
NLP Chatbot: Ultimate Guide 2022
Modern chatbots are stylish and sophisticated. In fact, they can even feel human thanks to machine learning technology. To offer a better user experience, these AI-powered chatbots use a branch of AI known as natural language processing (NLP). These NLP chatbots, also known as virtual agents or intelligent virtual assistants, support human agents by handling … Continue reading NLP Chatbot: Ultimate Guide 2022
30 August 2022
Why do you need to Automate Customer Communication?
Imagine not being able to order a pizza, book a hotel room in advance, or not being able to do anything you otherwise can with a click from your phone. That’s how automation has now made our lives easier! Customer communication is no different. Customer communication automation has paved the way for businesses to go … Continue reading Why do you need to Automate Customer Communication?
25 August 2022
WhatsApp Chatbot-What & How with Examples
WhatsApp has grown in popularity among today’s digital customers as a messaging platform. This is substantiated by the fact that 66% of consumers worldwide prefer to interact with businesses via messaging apps, as per the Mobile Messaging Report. Companies can quickly assist their customers wherever they are by deploying chatbots on platforms such as WhatsApp. … Continue reading WhatsApp Chatbot-What & How with Examples
25 August 2022
LeadSquared CRM and WhatsApp Chatbot Integration Benefits
Integrating chatbots with Customer Relationship Management (CRM) systems is imperative for optimizing customer engagement and refining business processes. This integration facilitates the seamless connection of chatbots to CRM platforms, enabling the automation of routine customer interactions while capturing invaluable data and insights. This ensures a uniform and personalized customer experience, as chatbots access real-time customer … Continue reading LeadSquared CRM and WhatsApp Chatbot Integration Benefits
19 August 2022
WhatsApp Chatbots for Insurance Business: The Complete Guide
WhatsApp Insurance Bot WhatsApp is the new revenue-generating platform for businesses with its easy messaging. It has a highly engaged user base coupled with a fewer ads ecosystem that serves as a powerful platform for businesses of all sizes. Today WhatsApp is growing leaps and bounds to serve as the premium platform for conversational commerce. … Continue reading WhatsApp Chatbots for Insurance Business: The Complete Guide
16 August 2022
How is WhatsApp a boon for small businesses
Customer experience for business through WhatsApp Having started as a personal messaging app in the year 2009, WhatsApp has truly taken the whole world by storm. There is messaging app that comes close to it in terms of functionality and user-friendliness of its interface and usage. Well well, WhatsApp is not just limited to being … Continue reading How is WhatsApp a boon for small businesses
14 August 2022
Chat360’s approach towards better customer experience for business
Delivering an impeccable customer experience has become more crucial than ever before in today’s competitive business landscape. Customer satisfaction plays a significant role in retaining customers and driving more value from them. If you’re looking to grow your revenue, prioritizing customer service is imperative. Essentially, customer experience encompasses every interaction you have with your customers, … Continue reading Chat360’s approach towards better customer experience for business
12 August 2022
The Emergence of Chatbots for Business – Revolutionizing Marketing Automation and...
Artificial intelligence is the innovation making its way into every industry, helping it in sustainable growth and making it more advanced. Chatbots are one of the AI branches that play a significant role in the market. Chatbots for business are a boon. They came into existence and revolutionized industries by introducing conversational marketing. For those … Continue reading The Emergence of Chatbots for Business – Revolutionizing Marketing Automation and Campaign Management
11 August 2022
How To Create Chatbot Message Template For Whatsapp
WhatsApp has become a popular messaging platform worldwide, with over 2 billion users across 180 countries. As a result, businesses can now communicate with their clients using the WhatsApp Business API. This has led to the development of chatbots that can be linked to WhatsApp, which allows companies to reach out to their customers more … Continue reading How To Create Chatbot Message Template For Whatsapp
5 August 2022
Untapped Potential of Chatbot in Telecom Industry
Chatbots have become increasingly popular in the telecom industry as they offer many benefits. From directing customers to the right department to providing solutions to common inquiries, chatbots offer a convenient and efficient way to manage customer service. Chatbots can handle large volumes of inquiries, personalize conversations, build relationships, and collect feedback. With the integration … Continue reading Untapped Potential of Chatbot in Telecom Industry
29 July 2022
How to create an Instagram chatbot
Instagram chatbots can improve customer engagement, save time, and increase sales. By automating customer interactions on Instagram, businesses can provide quick and personalized responses to their followers 24/7. This improves customer satisfaction and helps businesses build a stronger online presence. In this blog post, we will explore the benefits of using an Instagram chatbot and … Continue reading How to create an Instagram chatbot
28 July 2022
How to build a Facebook messenger chatbot
While scrolling through my newsfeed on Facebook, I thoroughly remember that I came across a product advertisement that caught my eye and instantly texted the brand page. The reply I received was after 2 hours after my inquiry. Now, I was looking forward to an instant answer for the product details, and I would have … Continue reading How to build a Facebook messenger chatbot
7 July 2022
Whatsapp bots vs Telegram bots
Messaging apps have revolutionized the way we communicate with each other, and chatbots have become an integral part of this revolution. WhatsApp and Telegram are two of the most popular messaging apps in the world, and both offer the ability to create and interact with chatbots. While the basic concept of chatbots is the same … Continue reading Whatsapp bots vs Telegram bots
6 July 2022
How to grow your restaurant business with the Restaurant WhatsApp bot
Whatsapp is on a roll! With 2.7 billion monthly active users, it has been making a mark. In the present omnichannel universe of messages, posts, and tweets, purchasers progressively need to associate with organizations the same way they associate with their loved ones. It just so happens that informing applications — like WhatsApp, LINE, and … Continue reading How to grow your restaurant business with the Restaurant WhatsApp bot
6 July 2022
How to use WhatsApp automation to grow your business
In a world driven by technology and instant connectivity, WhatsApp has emerged as a leading platform for personal and professional communication. With over 2 billion monthly users worldwide, it has become a powerhouse in the messaging domain. However, the real game-changer is WhatsApp automation, a concept that is reshaping the way businesses interact with their … Continue reading How to use WhatsApp automation to grow your business
5 July 2022
A complete guide for beginners to create a chatbot for the...
In today’s fast-paced world, meeting customer demands has become more challenging than ever. With constantly evolving marketing trends and increasing competition, businesses need to stay ahead of the curve to remain relevant. To achieve this, it is crucial to leverage technological advancements and integrate them into your operations. Website Chatbots are a prime example of … Continue reading A complete guide for beginners to create a chatbot for the website
1 July 2022
How to Grow your D2C E-commerce Business with Whatsapp Bot?
When discussing D2C, we talk about businesses communicating directly with customers. It’s Direct to customers, and this means we are the ones who have the product and are selling directly to the customers. When it comes to positioning a business brand as an authority and building a loyal online community, two things are a must … Continue reading How to Grow your D2C E-commerce Business with Whatsapp Bot?
28 June 2022
How to Grow your Business with Conversational Marketing?
There will be no sales without marketing; without sales, there would be no business. Everyone wants to raise the bar regarding revenue regardless of the industry’s size. But how to do that? How do you increase sales? Most importantly, how to stay consistent with growth? Well, the answer to all the questions is marketing! We … Continue reading How to Grow your Business with Conversational Marketing?
28 June 2022
How Are Chatbots Revolutionizing the Automotive Industry
With the advent of AI (Artificial Intelligence) in the Automotive industry, businesses can provide a smoother experience to their customers and increase sales. With the help of chatbots, any customer can ask any query and get real-time responses without waiting long hours. Therefore, customers prefer instant answers to their queries. In fact, a study has … Continue reading How Are Chatbots Revolutionizing the Automotive Industry
24 June 2022
Chat360 enabled Vectus to generate 18% more leads while handling 90%...
Vectus Industries, a leading water tank manufacturer and piping solutions provider in India, aimed to be among the top 5 market leaders in the pipes and fittings segment. However, they faced challenges handling the volume of chat queries with their existing web chatbot, missing out on a constant connection with their customers, and losing valuable … Continue reading Chat360 enabled Vectus to generate 18% more leads while handling 90% chat queries via WhatsApp Bot
23 June 2022
Case Study: How Marshalls Increase their Cross-selling and Upselling by 34%...
Established by visionary Baldevkrishan Sharma, Marshalls has been a Mumbai-based No.1 wallcoverings brand since 1975. Marshalls has an extensive range of products that includes 10,000+ European designs, the fastest installation, and after-sale service commitment is a favorite brand amongst the architects and designers in the country. Their main product being wallcovering, Marshalls also offers innovation … Continue reading Case Study: How Marshalls Increase their Cross-selling and Upselling by 34% Using Chatbots.
20 June 2022
How to Apply For WhatsApp Business API?
With 1.2 billion monthly users and the expected growth of user number to over 3.5 billion by 2025, WhatsApp is not just a messaging service but has become a fantastic marketing platform. Although many companies such as WeChat and Facebook Messenger have been enabling companies to use them as a marketing communication channel for so … Continue reading How to Apply For WhatsApp Business API?
20 June 2022
WhatsApp Cloud API (A Complete Guide)
An excellent article to help you understand everything that you need to know about WhatsApp Cloud API. A complete guide from Chat360. Earlier, businesses invested in business service providers to receive their API. But now, businesses worldwide are customizing their experiences with Whatsapp Cloud API. The process is an instant and very easy approval process … Continue reading WhatsApp Cloud API (A Complete Guide)
18 June 2022
How To Setup Autoreply in WhatsApp?
A WhatsApp away message for the business is beneficial as the customers don’t need to wait for long hours. And you know what? Most businesses have many spam-related queries, support, and messages from new customers in their WhatsApp business DM. But due to many messages, it becomes difficult for the business to figure out the … Continue reading How To Setup Autoreply in WhatsApp?
17 June 2022
How To Create a WhatsApp BOT?
WhatsApp has become a go-to platform for businesses because of its simplicity and ease of use. Many businesses have already integrated WhatsApp bots into their marketing strategy and gained excellent results. The best part about the WhatsApp bot is that you don’t need any technical knowledge or coding skills to get started! Whatsapp bots take … Continue reading How To Create a WhatsApp BOT?
15 June 2022
How OKAYA Battery Generates 19% More Leads Through WhatsApp Chatbots?
If you are exhausted from missing out on valuable leads for your business, the solution could be simple. It can be through integrating a chatbot into your customer communication strategy. In this blog, we showcase the success of OKAYA Battery, who saw a 19% increase in leads through the use of WhatsApp chatbots. From improving … Continue reading How OKAYA Battery Generates 19% More Leads Through WhatsApp Chatbots?
31 May 2022
How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation...
You might have seen companies manually managing car service campaigns only to see uninspiring results. But we get you an innovative way that is described in this blog, where we explore the journey of an award-winning automotive dealer who took their lead generation to the next level through the automation of their car service campaigns. … Continue reading How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation of Car Service Campaigns
5 February 2022
How EdTech companies can use chatbots
EdTech companies have come a long way in the past few decades. From using intelligent educational chatbots to introducing Learning management systems, Edtech companies have grown by leaps and bounds. In 2016, the most common tech used in PreK-12 classrooms were online educational videos, educational apps or software, and websites for research, followed by games … Continue reading How EdTech companies can use chatbots
25 January 2022
Why is customer experience so important?
In this blog, we will be talking about why is customer experience so important and the ways to improve it. Thanks to the digital age, customers have millions and millions of options for products they want to buy. While making a purchase customers are offered multiple options for the simplest purchases. A variety of options … Continue reading Why is customer experience so important?
17 January 2022
How to use WhatsApp for marketing?
In this blog, you will learn about how to use WhatsApp for marketing effectively. Why do you need to use WhatsApp for marketing? Be it the millennials or Gen Z, if there is one thing common about the age groups, then it is Whatsapp. Ranked as one of the most used mobile messenger apps, the … Continue reading How to use WhatsApp for marketing?
5 January 2022
How to build a chatbot for your E-commerce
In this blog, we will be discussing how to build a chatbot for your eCommerce online shopping store. What is a chatbot for eCommerce? Gone are those days when E-commerce businesses had to invest millions and millions in manual customer support operations. With the boom of AI-powered support tools, E-commerce businesses across the globe have … Continue reading How to build a chatbot for your E-commerce
15 December 2021
How Finance & Banking companies are using Chatbot for Sales
This blog will discuss Chatbot for Banking and how finance companies can use AI for sales. AI is everywhere these days. From the healthcare industry to the BFSI, businesses worldwide have come up with the most innovative ways to incorporate AI technology in their workflows and organizations. According to a report by Cognizant, about 74% … Continue reading How Finance & Banking companies are using Chatbot for Sales
1 December 2021
Why WhatsApp chatbots are the future of Ecommerce
In this blog, we will be talking about “WhatsApp chatbots for the future of eCommerce.” The 21st century is moving at a qualitatively faster pace. Business models and consumer expectations are volatile more than ever today. From the quick changes in consumer behaviour patterns to various organizational challenges, 21st-century businesses have to take into account … Continue reading Why WhatsApp chatbots are the future of Ecommerce
17 November 2021
Importance of Lead Generation for Ecommerce Business in 2024
From self-driving cars to Artificially intelligent robots, Businesses have come a long way in the 21st century. With evolving societies and the increased need for shopper convenience, almost all businesses are shifting to eCommerce concepts to better facilitate the needs of 21st-century customers. Businesses are embracing transformative technologies, shifting towards eCommerce to meet the growing … Continue reading Importance of Lead Generation for Ecommerce Business in 2024
30 October 2021
How WhatsApp chatbots are helping Ecommerce Businesses
According to a report by Accenture Digital, 57% of businesses claimed that chatbot delivers significant ROI on minimal investment. In MIT’s Technology Review, about 80% of respondents report measurable improvements in customer satisfaction, service delivery, and contact center performance due to chatbot experiences. Good customer service practices in the 21st century are essential for all … Continue reading How WhatsApp chatbots are helping Ecommerce Businesses
24 July 2021
Top 28 Benefits of Chatbots for Businesses and Customers
In the fast-evolving landscape of business technology, the integration of artificial intelligence (AI) and chatbots has become a strategic priority for forward-thinking organizations. Companies that align themselves with technology will likely gain an advantage in the near future, distinguishing themselves from those that do not. Chatbot technology is a novel and trailblazing software available in … Continue reading Top 28 Benefits of Chatbots for Businesses and Customers
14 June 2021
What are chatbots? Learn its Benefits, Types & How it works?
“Alexa! How is the weather today?” “Siri, what is the time now?” What are they? Siri, Alexa, and Microsoft’s Cortana. They are bots. And they use Artificial Intelligence and voice recognition to interact with us more and improve our human experience. If these kinds of bots are used on your company websites to interact with … Continue reading What are chatbots? Learn its Benefits, Types & How it works?
4 June 2021
How chatbots are transforming the retail industry?
Chatbots are transforming all industry verticals from eCommerce to healthcare. In this blog, we will talk about how chatbots are changing the Retail industry. How are chatbots changing the retail industry? A study by eMarketer reveals that 67% of millennial internet users buy products and services from a brand that has implemented chatbot technology. Today, … Continue reading How chatbots are transforming the retail industry?
12 May 2021
Top Priorities of Customer Service & Support Leaders in 2023
To deliver excellent customer service, CX executives and leaders should be well aware of their priorities. In this blog, we will be discussing what are the top priorities of customer service & support leaders in 2023. Customer service and support In 2022, the customer support and service teams gained more significance as the whole world … Continue reading Top Priorities of Customer Service & Support Leaders in 2023
10 May 2021
Role of Chatbot in the Automobile Industry
Chatbot’s invasion has started. According to a Forbes report, 80% of marketers will start using a chatbot in one way or another by 2021. Technology has entered every industry and revolutionized customer support, especially in the automotive industry. Let’s be honest for a moment. It is never easy for buyers to decide, especially when selecting … Continue reading Role of Chatbot in the Automobile Industry
10 May 2021
Does Your Company Really Need a Chatbot?
Automation happens in every sphere of life, and the future is going to be completely digital. We are already taking little steps towards a more connected world. Imagine the world 30 years back, people had great difficulty in passing messages to one another, and the print media was ruling the whole world in letting people … Continue reading Does Your Company Really Need a Chatbot?
8 May 2021
Why are Chatbots the Future of Healthcare?
The healthcare sector is a major player in driving a country’s economy in terms of health, revenue, and employment. According to a WHO report, demand for health workers increases because of newly emerging and evolving diseases. This can range due to aging people and growth in population. The global economy will produce around 40 million … Continue reading Why are Chatbots the Future of Healthcare?