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Understanding Lead Generation
11 September 2023

Understanding Lead Generation

Lead generation is the practice of identifying and attracting potential customers, often referred to as “leads,” for a business’s products or services. It involves various marketing strategies and techniques to engage and capture the interest of individuals or organizations, ultimately nurturing them into becoming customers. The primary goal is to create a pipeline of qualified … Continue reading Understanding Lead Generation

Unleashing the Future: The Transformative Potential of Generative AI
11 September 2023

Unleashing the Future: The Transformative Potential of Generative AI

In the ever-evolving landscape of technology, one term that has been gaining substantial attention is “Generative AI.” This cutting-edge technology is reshaping industries, pushing the boundaries of creativity, and transforming the way we interact with machines. In this comprehensive guide, we will delve into the world of Generative AI, exploring its definition, applications, and the … Continue reading Unleashing the Future: The Transformative Potential of Generative AI

What is Conversational AI?
11 September 2023

What is Conversational AI?

Conversational AI, the cornerstone of modern technology, is redefining human-computer interaction. It’s a technology that enables machines to engage in natural, human-like conversations with users. By combining the power of Natural Language Processing (NLP) and machine learning algorithms, Conversational AI systems can understand, process, and respond to human language in a way that feels intuitive … Continue reading What is Conversational AI?

4 September 2023

Transforming Logistics with AI: Enhancing Efficiency and Precision

In the dynamic world of logistics, staying competitive and responsive to market demands is essential. As industries evolve, so does the need for innovative solutions that can streamline operations and maximize efficiency. Enter Artificial Intelligence (AI), a technological force that is revolutionizing the logistics sector. This article explores the ways AI is transforming logistics operations, … Continue reading Transforming Logistics with AI: Enhancing Efficiency and Precision

Transforming Small Businesses with AI: A New Era of Growth and Efficiency
1 September 2023

Transforming Small Businesses with AI: A New Era of Growth and...

In the digital age, where innovation is paramount for sustainable growth, Artificial Intelligence (AI) has emerged as a game-changer for businesses of all sizes. While large corporations have been quick to adopt AI-driven solutions, small businesses are now realizing the transformative potential of AI in streamlining operations, enhancing customer experiences, and driving growth. In this … Continue reading Transforming Small Businesses with AI: A New Era of Growth and Efficiency

Revolutionizing the Real Estate Industry: The Power of AI in Real Estate
1 September 2023

Revolutionizing the Real Estate Industry: The Power of AI in Real...

In recent years, the real estate industry has witnessed a groundbreaking transformation, thanks to the integration of Artificial Intelligence (AI) into its core operations. The convergence of real estate and AI has given rise to innovative solutions that enhance efficiency, accuracy, and customer experience. Explore the profound impact of AI in real estate – applications, … Continue reading Revolutionizing the Real Estate Industry: The Power of AI in Real Estate

Revolutionizing the Banking Sector: Unleashing the Power of AI in Banking
31 August 2023

Revolutionizing the Banking Sector: Unleashing the Power of AI in Banking

In an era defined by digital transformation, the banking sector stands at the forefront of embracing innovative technologies. Among these, Artificial Intelligence (AI) has emerged as a game-changing force, reshaping how banks operate, serve customers, and make strategic decisions. This article delves into the dynamic fusion of AI and the banking industry, exploring its diverse … Continue reading Revolutionizing the Banking Sector: Unleashing the Power of AI in Banking

AI in Healthcare
31 August 2023

Revolutionizing Healthcare with AI: Unleashing the Power of Generative and Conversational...

In recent years, the healthcare industry has been undergoing a remarkable transformation thanks to advances in artificial intelligence (AI). The integration of AI technologies such as Generative AI and Conversational AI has paved the way for more efficient, accurate, and patient-centric healthcare services. This article explores the impact of AI in healthcare, focusing specifically on … Continue reading Revolutionizing Healthcare with AI: Unleashing the Power of Generative and Conversational AI

AI in ECommerce
31 August 2023

The Future of E-Commerce: Harnessing the Power of AI

In the rapidly evolving landscape of e-commerce, staying ahead of the competition requires embracing innovative technologies. One such technology that has been revolutionizing the way businesses operate online is Artificial Intelligence (AI). From streamlining operations to enhancing customer experiences, AI is reshaping the e-commerce industry. In this article, we delve into the role of AI … Continue reading The Future of E-Commerce: Harnessing the Power of AI

insta personal account vs insta business account
25 April 2023

Instagram Business Account Vs Instagram Personal

In today’s world, social media reigns supreme, and Instagram has become the go-to platform for people to share their personal lives and businesses to showcase their brands.  But, choosing between a personal or business account can be a head-scratcher. Sure, a personal account may be more suitable for your everyday users, but if you’re looking … Continue reading Instagram Business Account Vs Instagram Personal

features of customer service chatbot
20 April 2023

Customer Service Chatbot Features

Chatbot is rapidly revolutionizing and is taking every industry by storm. Whether it is the education sector or the healthcare industry, a chatbot is in great need for their automating customer support workflows. Since the need should be addressed with a conversational AI chatbot, there are plenty of AI tools available in the market. This … Continue reading Customer Service Chatbot Features

whatsapp personal vs whatsapp business
18 April 2023

WhatsApp Vs WhatsApp Business

WhatsApp is one of the most widely used messaging apps in the world. You can find WhatsApp on any type of device as well as different OS making it more desirable. Now WhatsApp has introduced multiple variations such as Beta, Business & Personal to diversify their audience. While originally, the app was designed for personal … Continue reading WhatsApp Vs WhatsApp Business

difference between chatbot and chatbox
15 April 2023

Chatbot Vs Chatbox

We often use the terms Chatbot and Chatbox interchangeably when talking about website chat functionality. That’s because both of them act as automated conversational agents that interact with humans through text-based messaging platforms. However, you should take into consideration that Chatbot and Chatbox have distinct purposes in a chat experience.  Chatbox is a chat interface … Continue reading Chatbot Vs Chatbox

facebook messenger api blog
11 April 2023

Facebook Messenger API Guide

As an eCommerce business, one top priority is providing your customers with seamless communication channels. And what better way to achieve this than through Facebook Messenger API?  With over 1.3 billion active users on Facebook Messenger, it’s no wonder businesses are turning to Facebook Messenger API to provide their customers with quick and efficient support. … Continue reading Facebook Messenger API Guide

chatgpt on whatsapp
7 April 2023

Using ChatGPT on WhatsApp

With WhatsApp’s popularity, businesses use it to communicate with their customers and build strong relationships. However, the increasing number of customers and messages makes it difficult for companies to respond to each customer promptly. ChatGPT, a large language model trained by OpenAI, can be very useful in this scenario.  ChatGPT can assist businesses in handling … Continue reading Using ChatGPT on WhatsApp

Phone Number to Login WhatsApp Web
30 March 2023

How to Use Your Phone Number to Login WhatsApp Web?

The WhatsApp web has been receiving a tremendously positive response from end users. It is due to the ease of logging into your WhatsApp personal or business account from multiple devices using a single account. This has made it so convenient to users that they’re not entitled to use a mobile phone to utilize this … Continue reading How to Use Your Phone Number to Login WhatsApp Web?

Instagram API for Users, Posts & Followers details
29 March 2023

How to use Instagram API to get Users, Posts & Followers...

The significance of API has grown tremendously due to businesses increasing dependence on digital technologies to boost innovation, improve efficiency, and stay competitive. The API allows communication of various applications, services, and systems that share data. It helps businesses streamline their performance and reduce costs. Likewise, Instagram API has a major role in providing developers … Continue reading How to use Instagram API to get Users, Posts & Followers details

best chatbot apps for android and ios
28 March 2023

Best Android Chatbot Apps for Android & iOS

Chatbots have become an integral part of our daily routine in today’s world, where everything is going digital. They help us order food, book flights, and even give emotional support. With the surge in the use of chatbots, many applications have been developed to cater to users’ needs. In this blog, we will discuss the … Continue reading Best Android Chatbot Apps for Android & iOS

Chatbot for WordPress website
27 March 2023

How to Create Chatbot & Add it to WordPress Website

The ultimate purpose of having a business website is to allow easy interaction between customers and brands. Customers go through your website to get an idea about your products and services. If any doubt occurs, they expect an immediate solution from the platform. And no doubt, customers have a lot of questions before making any … Continue reading How to Create Chatbot & Add it to WordPress Website

chatbot for sales
26 March 2023

How to Use a Conversational AI Bot for Sales?

As technology advances, businesses must keep up with the latest tools to stay ahead of the competition. One such tool that has revolutionized the sales industry is a conversational AI sales bot. But what is a conversational AI bot? Simply put, it is a technology that allows businesses to communicate with customers using automated chatbots. … Continue reading How to Use a Conversational AI Bot for Sales?

conversational ai vs chatbot
21 March 2023

Chatbot Vs Conversational AI

The word automation isn’t limited to robots. Contemporarily, automation is way more than that. The recent advancement in technology is pushing the frontier of what automation can do. From forms that auto-populate with information when you use a web browser to calendars that automatically sync with email clients, automation has a broader spectrum. Thereby, businesses … Continue reading Chatbot Vs Conversational AI

whatsapp shop blog
20 March 2023

WhatsApp Shop Guide

In the digital age, social media platforms have become key players in the world of commerce. WhatsApp, one of the world’s largest instant messaging apps, has also entered the e-commerce space by introducing WhatsApp Shop. With WhatsApp Shop, businesses can showcase their products and services, interact with customers, and receive payments directly through the app. … Continue reading WhatsApp Shop Guide

nlu nlg nlp in chatbots
18 March 2023

Understanding Chatbot AI: NLP vs. NLU vs. NLG

Communication with businesses is evolving. And AI-powered chatbots have become an increasingly popular form of customer service and communication. From answering customer queries to providing support, AI chatbots are solving several problems, and businesses are eager to adopt them. The rise of chatbots can be attributed to advancements in AI, particularly in the fields of … Continue reading Understanding Chatbot AI: NLP vs. NLU vs. NLG

education chatbot
18 March 2023

All About Education Chatbot

In recent years, the education industry has witnessed a significant shift towards using technology to enhance the learning process. One such technology that has gained traction is the education chatbot. These chatbots are designed to provide personalized and interactive learning experiences to students using artificial intelligence (AI) and machine learning algorithms.  Education chatbots differ from … Continue reading All About Education Chatbot

chatbot vs rpa
17 March 2023

Chatbot Vs RPA

No business today can deny the benefits that digitization brings. Especially in the world today after the pandemic, there has been a need for efficiency to maintain growth and even survive the tough competition. So businesses are spending more on digital transformation plans. So, adopting automation has become a “can’t do without”. It has become … Continue reading Chatbot Vs RPA

whatsapp vs whatsapp beta
12 March 2023

WhatsApp Vs WhatsApp Beta

As there are multiple versions of WhatsApp being launched in the market, it often confuses end-users. One such is the beta platform of WA. WhatsApp and WhatsApp Beta are two different versions of the same messaging app company that is owned by Meta. While they share many similarities in terms of features and performance, there … Continue reading WhatsApp Vs WhatsApp Beta

steps to design a chatbot
11 March 2023

How to design a chatbot?

Chatbots have been working hand in hand with human agents for a while now. While there are successful chatbots out there, there are also some chatbots that are terrible. Not just those chatbots are boring and bad listeners, but they are also awkward to interact with. So is it a fault of a chatbot for … Continue reading How to design a chatbot?

blue circle meaning facebook
28 February 2023

What does blue circle mean on Facebook Messenger?

In today’s fast-paced world, social media networking has become a popular way to communicate with friends, family, and colleagues. And when we think of social media channels, Facebook tops the list with over 2 billion users. You can easily send a message to someone instantly through a mobile app or desktop through Facebook Messenger. However, … Continue reading What does blue circle mean on Facebook Messenger?

Customer Service Automation Tool comparison
27 February 2023

Customer Service Automation Tool Feature Comparison

Customer support automation tools are the foundation of great customer experience. It automates crucial parts of customer support functionality which enhances the experience of both customers and agents. And grants you more time to focus on business growth. However, with so many tools available in the market, getting the hands-on perfect tools for your business … Continue reading Customer Service Automation Tool Feature Comparison

increase Ecommerce online shopping website retention
13 February 2023

How can an e-commerce online shopping website increase the retention rate?

Retention rate is the percentage of customers that return over and over again to use your product and services by the end of a given period. A higher retention rate means there’s value in your product/service, and customers are happy and satisfied with what you’re offering. That leads to a sustainable source of revenue. On … Continue reading How can an e-commerce online shopping website increase the retention rate?

Solving Issues in Customer Service Automation Deployment
12 February 2023

Common challenges faced during the implementation of customer service automation and...

Customer service automation (CSA) is a rapidly evolving industry and is becoming increasingly crucial for businesses of all sizes. Automation improves customer experience, reduces operational costs, and increases efficiency and accuracy.  The use of automation in customer service is a great way to streamline processes such as order processing, customer service inquiries, and customer feedback. … Continue reading Common challenges faced during the implementation of customer service automation and how to overcome them

How to Integrate WhatsApp Chatbot
11 February 2023

How to Integrate WhatsApp Chatbot?

Gone are the days when WhatsApp was only meant for personal communication. As Meta introduced AI Chatbot capabilities that help to monetize their business as well as help organizations achieve business goals. This is where the WhatsApp Chatbot Integration takes place.  WhatsApp Chatbot Integration is the process of setting up a chatbot that can interact … Continue reading How to Integrate WhatsApp Chatbot?

training a chatbot
7 February 2023

How to train a chatbot?

The chatbot craze is sweeping every business and every nation. Its capability of offering instant solutions has taken its demand to the next level.  However, these chatbots are not born smart, they happen to be so because they follow a set of commands to share the information being asked for. This means chatbots are getting … Continue reading How to train a chatbot?

what is Healthcare chatbot
6 February 2023

Healthcare chatbot guide

For every minor and major illness, people google their symptoms instead of scheduling an appointment with a doctor. The reason can be the growing healthcare cost or reluctance to visit the doctors who prescribe excess medication. Whatever the reason, Clearly, there’s a huge risk in it. But unfortunately, the practice of googling is only growing. … Continue reading Healthcare chatbot guide

chatgpt and chat360
4 February 2023

Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration

We are excited to announce the integration of ChatGPT with Chat360 to bring together the best of both worlds – the power of Chat360’s conversational AI platform and the natural language understanding of ChatGPT. This integration enables the creation of complex chatbot applications for customer service, sales and marketing automation, and more.  Chat360 is an … Continue reading Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration

chatgpt integration
31 January 2023

How to integrate ChatGPT with your Chat360 chatbot?

Earlier, you might have read about the announcement of ChatGPT and Chat360 Chatbot Integration, Now, you will learn about How to integrate ChatGPT with your chatbot? The world of chatbots is ever-evolving. Consumers are looking for more ways to interact with companies, and businesses are looking for more ways to make their chatbots smarter.  Enter … Continue reading How to integrate ChatGPT with your Chat360 chatbot?

whatsapp automation for business
30 January 2023

WhatsApp Automation

Days are gone when organizations mostly relied on manpower to uplift their business. Back then It was easier to meet customers’ demands as customers just had basic expectations like quality service and fair pricing.  Unlike those days, Today, there’s a world of difference in customer expectations. They demand proactive service, personalized interaction, and instant solutions … Continue reading WhatsApp Automation

what is WhatsApp open API
29 January 2023

WhatsApp Open API

API, or Application Programming Interfaces, have become a crucial element of the latest technology and software development. API allows different applications and services to communicate and exchange data seamlessly. In this blog, we will discuss about WhatsApp Open API, a powerful application for building AI WA chatbots. We will cover the basics of WhatsApp Open … Continue reading WhatsApp Open API

how to use whatsapp business web
28 January 2023

WhatsApp Business Web

Connecting with customers, managing conversations, and automating customer support all in one place is the need of the hour. Thanks to the WhatsApp Business web app, you can say goodbye to constantly switching between your phone and computer and hello to a more efficient platform. The WA web app is easy to use, secure, and … Continue reading WhatsApp Business Web

shopping assistant chatbot examples
25 January 2023

Shopping Assistant Chatbot

Online shopping is all the rage today. Earlier, when only the ones who could afford it had their online storefronts set up, almost every brick-and-mortar shop in 2023 had gone digital. Shopping online is becoming a norm. In fact, the global e-commerce revenue will reach $58.74 trillion by 2028. With numbers that staggering, it’s safe … Continue reading Shopping Assistant Chatbot

chatbot for marketing
24 January 2023

How to use chatbots for marketing?

Having meaningful conversations is highly valued in marketing, and customers always look for engaging and personalized interactions. Unfortunately, making a human available all the time is not always possible, so companies are turning to the power of AI chatbots to bridge the gap.  These AI-powered chatbots can provide customers with real-time, personalized conversations and assist … Continue reading How to use chatbots for marketing?

Omnichannel contact center meaning
23 January 2023

Omnichannel contact center

Making your business stand out hinges on your ability to offer exponential customer experience. And contact centers are of considerable importance when it comes to customer satisfaction. Yet most people are hesitant to approach call centers due to their frustrating experience while calling a company for service. But things are different now. There has been … Continue reading Omnichannel contact center

chatbots for csat
18 January 2023

How to use Chatbots to collect and improve CSAT?

Customer Satisfaction Score (CSAT) is an essential metric for businesses to measure how satisfied customers are with their experience and identify areas for improvement. CSAT can be measured through surveys, feedback forms, and other methods. Chatbots are an increasingly popular way for businesses to measure customer satisfaction. Chatbots are computer programs that simulate natural conversations … Continue reading How to use Chatbots to collect and improve CSAT?

nps chatbot
17 January 2023

How to use chatbots to collect and improve NPS?

What sets Apple apart is its high brand loyalty. Their users are so loyal that they don’t want to change their products with any other brand. Net Promoter Score (NPS) is a metric that measures customer loyalty and satisfaction. And Apple consistently scores an NPS of the high 70s or low 80s, significantly higher than … Continue reading How to use chatbots to collect and improve NPS?

Customer service vs customer success
16 January 2023

Customer service vs customer success

We think it’s a no-brainer to say that a customer-first approach to business is the surest way to thrive today. Products and services are in abundance, so the only thing that sets you apart is how well your users perceive you. Both, customer service and customer success aim at making product use seamless for users. … Continue reading Customer service vs customer success

Omni Channel customer service strategy
15 January 2023

Omni channel customer service strategy and case study

Your competitors are just a click away from your customers, you must provide a personalized customer experience so that your customers happily stay loyal to your brand. And Omni channel customer service is a key driver for customer satisfaction.. Customers connect emotionally to those brands to whom they can easily connect via any channel (phone, … Continue reading Omni channel customer service strategy and case study

chatbots for cro
10 January 2023

How to use Chatbots for improving CRO?

Conversion rate optimization (CRO) is the process of maximizing the number of people who take a desired action on a website. And chatbots for CRO are a great tool to achieve this. For every business, having an effective website is essential to reach potential customers and gain more online traffic. But getting traffic to the … Continue reading How to use Chatbots for improving CRO?

differences between WhatsApp Cloud API and WhatsApp On-premise API
9 January 2023

WhatsApp cloud API vs On-premise API

WhatsApp is everyone’s beloved chat app. We love to connect with our friends and family through its ergonomic chat UI. Its global popularity has also led the parent company Meta to introduce its WhatsApp Business suite, which includes the free WhatsApp Business app and WhatsApp Business API. While the free mobile app is best suited … Continue reading WhatsApp cloud API vs On-premise API

chatbot trends 2023
6 January 2023

Conversational AI Chatbot Trends and Statistics 2023

Over the past few years, there has been exponential growth in the usage of intelligent chatbots due to changing demands from both consumers and businesses. In 2023, the chatbot trends are significantly getting updated with the latest innovations and technologies. Chatbots that used to perform simple tasks like sending text messages, flight status, getting directions, … Continue reading Conversational AI Chatbot Trends and Statistics 2023

create website chatbot
3 January 2023

Optimizing omnichannel experiences with customer feedback

Today, customers have greater expectations than before. They want brands to support them as and when they need help. Their preference for channels is diverse and not unitary. In fact, a Harvard Business Review study of 46000 respondents showed that more than 7 in 10 customers prefer to shop from multiple channels. We all know … Continue reading Optimizing omnichannel experiences with customer feedback

omnichannel customer support
31 December 2022

Omni channel customer support guide

According to Unplanned BlueVenn, consumers today connect with brands across at least 20 channels on average. And expect a seamless experience across all. At the same time, 73% of customers get frustrated when they have to repeat their issues over and over again. That’s when there arises the need for Omni channel customer support. It … Continue reading Omni channel customer support guide

how to create whatsapp group
29 December 2022

How to create WhatsApp group?

WhatsApp groups have become an essential component when it comes to word-of-mouth or instant marketing. This is highly beneficial for small-scale companies or companies who are cautious enough to spend their budget and seek high ROI. After looking at its growing popularity, you might be curious about how to create WhatsApp group. We will cover … Continue reading How to create WhatsApp group?

27 December 2022

Facebook Messenger Templates Guide

A Facebook message template is a pre-written message that can be sent to multiple Facebook contacts at once. This can include text, images, and links and often includes a call to action for recipients to take a desired action like clicking a link, downloading an app, visiting a store, completing a purchase, or submitting feedback. … Continue reading Facebook Messenger Templates Guide

improve bad customer service
26 December 2022

How to improve your company’s bad customer service?

While customer satisfaction is a prime concern for any business today, great customer service plays a crucial role. Because competition is higher than ever before, your business thrives only when you offer top-notch customer service. Bad customer service will cost you your business reputation. According to a Survey, 61% of customers switched brands due to … Continue reading How to improve your company’s bad customer service?

difference between customer service and customer experience
25 December 2022

Customer service vs Customer experience

Do you use customer service and customer experience interchangeably? While they are both crucial to a positive brand image, they are different but co-dependent. The key to the difference between customer service and customer experience is time-relative. Earlier the line was blurry between the two. The experience a user has with a business mainly depends … Continue reading Customer service vs Customer experience

faq chatbots guide
23 December 2022

FAQ Chatbots – The Ultimate Guide

A complete guide for FAQ chatbot. Ever since the pandemic hit the world, businesses have been embracing automation to maintain operations and serve customers on a large scale. The uncertainty compelled businesses to opt for rapid solutions to overcome immediate challenges. Since then whatever field it is, automation has shown a significant progression. And the … Continue reading FAQ Chatbots – The Ultimate Guide

integrate facebook messenger chatbot to website
21 December 2022

Facebook Messenger Chatbot Website Integration Guide

A website chatbot can help you retain and convert your online traffic. You can use it to support your users on your website and qualify leads effectively. Facebook has made it super easy for all digital storefronts. Users love the convenience and the ability to reach out to businesses whenever they need. With Facebook chatbot’s … Continue reading Facebook Messenger Chatbot Website Integration Guide

19 December 2022

Instagram Professional Account Guide

Instagram Professional Account allows businesses to create a powerful presence on the platform. Instagram is rapidly becoming an influential platform for businesses to promote their products and services to a larger audience. In 2021, there were 1.21 billion MAU (monthly active users) of Instagram. That is more than 28% of the world’s Internet users. This … Continue reading Instagram Professional Account Guide

17 December 2022

What is the difference between Customer care and Customer service?

In this competitive era, your relationship with your customer is of paramount importance for your business. And customers will lean towards those offerings they perceive will offer a better value than the competitors. There are many ways to build, retain and strengthen this interaction and relationship. Here in this blog, let’s emphasize on customer care … Continue reading What is the difference between Customer care and Customer service?

16 December 2022

How to use AI-based chatbot to answer FAQs?

Good customer experience is a thing today. Customers don’t settle for anything less. Having so many business alternatives and options in the market, they come to you only when you are capable of offering the best service. A FAQ section is a very effective and crucial section you should have for that matter. It addresses … Continue reading How to use AI-based chatbot to answer FAQs?

omnichannel customer support
14 December 2022

Inbound Customer Service Vs Outbound Customer Service

Today, users are a lot more conscious about the brands they spend on. They expect great customer experiences whenever they speak to you. Whether it’s when they’re buying or coming back to you with post-sales hiccups, they expect stellar service each time. Did you know that more than 89% of users are more likely to … Continue reading Inbound Customer Service Vs Outbound Customer Service

12 December 2022

WhatsApp Chatbot Pricing (2023 Edition)

WhatsApp chatbot pricing refers to the cost associated with running and maintaining a chatbot on the WhatsApp platform. As more businesses leverage WhatsApp chatbots for their customer service needs, it’s essential to understand how pricing works.  The pricing typically includes hosting and subscription fees for access to the platform and pay-per-use costs for each customer … Continue reading WhatsApp Chatbot Pricing (2023 Edition)

10 December 2022

How to get a Chatbot on Facebook Gaming

If we talk about one of the most exciting online industries, which is not just profiting but entertaining simultaneously, it’s no doubt the gaming industry. And you must have heard about Facebook gaming which has been there for a while now. And chatbot on Facebook gaming has taken gaming to the next level. AI has managed … Continue reading How to get a Chatbot on Facebook Gaming

7 December 2022

WhatsApp chatbot features: 5 top things to consider

It all happened in the year 2018 when WhatsApp introduced an API for business owners, and all the business interaction activities with customers changed. From catering to sales queries to managing customer pain points. Through WhatsApp, everything was possible. As WhatsApp bots can largely opt from a BSP, you need to be aware of WhatsApp … Continue reading WhatsApp chatbot features: 5 top things to consider

nps chatbot
6 December 2022

Why is Instagram chatbot essential for e-commerce and retail business?

Brand awareness is paramount for any e-commerce and retail company to engage customers and increase sales. The more aware people are, the more revenue your business is likely to generate. And no business today, for that matter, can deny the power of social media platforms. And Instagram is undoubtedly one of the best tools for … Continue reading Why is Instagram chatbot essential for e-commerce and retail business?

5 December 2022

How to set auto reply in Facebook messenger?

Customers are fond of companies that meet their needs where they already are and reach out with relevant products and services. And the Facebook messenger, no doubt, is a great platform for that. While customers hope your business page will serve them as a customer support platform, You can definitely utilize Facebook messenger to assist … Continue reading How to set auto reply in Facebook messenger?

2 December 2022

How to use Website Chatbot for Customer Service?

At present, Having an online presence for any business is indispensable. Since People spend most of their time on the internet, they would know about your business through your website. A survey says 93% of customers’ purchases begin with an online search. Thereby, having a website is crucial to create brand awareness, generating leads, and … Continue reading How to use Website Chatbot for Customer Service?

1 December 2022

How to add Chatbot in WhatsApp group and community?

In today’s tech-savvy world, no one is probably unaware of “Whatsapp.” One of the most widely used apps globally, it has over 2 billion active users. As most consumers are using Whatsapp, it is necessary to integrate it into your business. Whether it is a group or community, you need to add chatbot in group … Continue reading How to add Chatbot in WhatsApp group and community?

30 November 2022

How to verify WhatsApp Business Account?

When you successfully create a WhatsApp Business Account, the next immediate step would be to look for how to verify WhatsApp Business Account. We will be talking in depth regarding all the steps so that you get a green tick official WhatsApp badge for your account. When communicating with your target audience, a verified WhatsApp … Continue reading How to verify WhatsApp Business Account?

29 November 2022

How to use Instagram Chatbot for Sales and Customer Support

With more and more business happening online, Insta bot is the new craze that is revolutionizing the way we do business. Whether you are using Instagram chatbot for sales or customer support, the bots can do anything. A survey shows 80% of people make a purchase decision from Instagram by seeing ads and products displayed on the … Continue reading How to use Instagram Chatbot for Sales and Customer Support

28 November 2022

How to use facebook chatbot for lead generation?

Your business grows and expands only when you reach out to more people who are interested in your product or service. They could be your best potential clients. Considering that, chat is still a very intimate process of communication for consumers. And Facebook is one of the best platforms for businesses to reach out to … Continue reading How to use facebook chatbot for lead generation?

26 November 2022

How To Build Customer Service System For Your Company?

Customer service is not just any department in a company. It’s one that is necessary to build customer relationships and boost retention rate and loyalty. The customer service team interacts with your customer throughout the buyer journey and helps them have a delightful customer experience with your brand.  Today, customer service’s definition has evolved to … Continue reading How To Build Customer Service System For Your Company?

24 November 2022

How to use Instagram Chatbot for Direct Messages?

A survey says 70% of customers look into Instagram for their purchases, so business owners are usually flooded with direct messages, comments, and mentions.  While you wouldn’t want to ignore any of those messages, replying to each user one by one gets laborious and inefficient. Therefore, to get rid of such an overwhelming situation and manage the … Continue reading How to use Instagram Chatbot for Direct Messages?

23 November 2022

Top 10 website chatbot examples of 2023

Customer expectations are at their peak in today’s digital world, and they expect 24/7 availability from a business. Thereby, Chatbots have become convenient and inexpensive ways to provide the same. The Conversational AI adds an automated live chat feature to your website that allows users to interact directly with you and clear concerns when they … Continue reading Top 10 website chatbot examples of 2023

22 November 2022

Instagram Chatbot: The Only Guide You Need

Instagram, which initially came as an application for sharing pictures and connecting with friends and family, has evolved a lot to feature Instagram chatbot. From reels to sharing carousel pictures, the application has it all. But what makes it important for your business to be on Instagram is the huge opportunity for marketing and reaching … Continue reading Instagram Chatbot: The Only Guide You Need

21 November 2022

What is Business Account on WhatsApp?

WhatsApp has been continuously evolving in the business domain. With over 2 billion users, it has created ample opportunities for businesses to reach out to their target customers. For this to be feasible, Meta has launched many features to help small-scale businesses to large-size companies. One of the most popular avenues is the WhatsApp Business … Continue reading What is Business Account on WhatsApp?

18 November 2022

How to make Business Account on WhatsApp?

WhatsApp has unleashed a pool of business opportunities by launching a WhatsApp Business account. It helps to facilitate services ranging from small firms to large-scale companies. And this is where it makes exciting for you as you will learn everything about how to make WhatsApp Business account in this blog.  From catering to customer service … Continue reading How to make Business Account on WhatsApp?

17 November 2022

5 Ways to Make Customer Support Automation as your Strategic Advantage

As most aspects of our daily interaction turn virtual, there has been a rise in customer expectations more than ever before. Customers expect business to value their time, provide easy engagement, and deliver personalized solutions for their needs. And to match some of these expectations, companies are delivering transformative solutions with the help of customer … Continue reading 5 Ways to Make Customer Support Automation as your Strategic Advantage

what is website chatbot
16 November 2022

The Complete Guide to Creating a Website Chatbot

With the increased interest in chatbots and digital customer service, the need for chatbot solutions has increased manifold – including website chatbot. A chatbot is a conversational software that acts as an intermediary between a user and a business, allowing users to interact with businesses through artificial digital agents.  The primary objective of designing a … Continue reading The Complete Guide to Creating a Website Chatbot

15 November 2022

Facebook Messenger Chatbot – The Complete Guide

In today’s competitive landscape, brands that connect with their users instantly are the winners. And for that, they need to be where the customers are. One effective way to communicate with customers is through the Facebook Messenger chatbot.  Back in 2011, when Facebook released its Messenger service, people were hooked to it. By 2015, more … Continue reading Facebook Messenger Chatbot – The Complete Guide

29 September 2022

Free Of Cost WhatsApp For Sales Boost – Yes or No?

WhatsApp has become an increasingly important part of our lives, hasn’t it? Billions of messages are passed on WhatsApp every day. Whether an individual is attempting to contact a long-distance friend or a business is trying to connect with a local customer, WhatsApp has made conversations simple for all! If you are a company that … Continue reading Free Of Cost WhatsApp For Sales Boost – Yes or No?

26 September 2022

Human Communication VS Customer Service Automation

Communication is the most important thing in any business. Good communication can help you to build a strong relationship with your customers and your employees. However, it is not always easy to communicate with people; sometimes, they don’t understand what you want from them or they just don’t want to talk to you at all. … Continue reading Human Communication VS Customer Service Automation

23 September 2022

Tactics for Restaurant WhatsApp Bot

A software program or service miming human-to-human interactions is called a chatbot. Artificial intelligence and machine learning are typically used to accomplish this, enabling the WhatsApp chatbot to understand human user communication and respond in a manner that appears intelligent. In light of this, a restaurant chatbot is a service that enables customers to submit … Continue reading Tactics for Restaurant WhatsApp Bot

22 September 2022

How Automating Lead Generation Chatbot Helps Businesses Grow

As marketers, small business owners, or entrepreneurs, we are constantly on the lookout for the best lead generation strategy. In fact, when it comes to user engagement, bots are unrivaled. They have literally changed how brands and customers interact with one another. As a result, many businesses opt for automation, employing bots to provide 24×7 … Continue reading How Automating Lead Generation Chatbot Helps Businesses Grow

16 September 2022

How To Setup Chatbot In Shopify E-Commerce Website

Shopify is one of the most popular e-commerce platforms, assisting many businesses around the world to go online by creating their marketplace. More than 1.3 million suppliers utilize it worldwide as per Unite.shopify.com.While the client is the center of the eCommerce business, it is crucial to have efficient customer engagement to improve total sales and … Continue reading How To Setup Chatbot In Shopify E-Commerce Website

16 September 2022

Intelligent Conversations: Humans Vs Chatbots

One of the most hotly debated topics in recent years has been the impact of artificial intelligence (AI) on customer service. With the advent of AI-powered chatbots, brand interactions and customer experiences have taken on new dimensions. As per Chatbot Life, an estimated 85% of online visitor interaction was handled without human intervention in the … Continue reading Intelligent Conversations: Humans Vs Chatbots

14 September 2022

How to use Facebook Messenger Chatbot for Business

Facebook chatbots have come a long way since Facebook first allowed developers to create Facebook Messenger bots in 2016. Chatbots have come a long way as well and have become a main-stay currently. Chatbots are now the go-to tool for boosting marketing, accelerating growth and revenue, and providing fantastic customer service. A marketing chatbot deployed … Continue reading How to use Facebook Messenger Chatbot for Business

2 September 2022

How to Integrate Dialogue Flow Bot to WordPress Website?

Websites play an essential role in converting potential customers into sales. Businesses have realized that by incorporating chatbots into their websites, visitors stay engaged for much longer, significantly improving conversion rates. Chatbots are also excellent resources for gathering and disseminating relevant information. Furthermore, because simple business processes can be automated without sacrificing human resources, this … Continue reading How to Integrate Dialogue Flow Bot to WordPress Website?

31 August 2022

Cart Abandonment Rate & How To Reduce It

Online shopping has taken over in recent years or so. E-commerce businesses have flourished with the rise of online shopping. People love exploring and shopping online in the comfort of their residences. The reality is that many explore products from several sites but do not necessarily purchase from all or most of them. Add to … Continue reading Cart Abandonment Rate & How To Reduce It

30 August 2022

NLP Chatbot: Ultimate Guide 2022

Modern chatbots are stylish and sophisticated. In fact, they can even feel human thanks to machine learning technology. To offer a better user experience, these AI-powered chatbots use a branch of AI known as natural language processing (NLP). These NLP chatbots, also known as virtual agents or intelligent virtual assistants, support human agents by handling … Continue reading NLP Chatbot: Ultimate Guide 2022

30 August 2022

Why do you need to Automate Customer Communication?

Imagine not being able to order a pizza, book a hotel room in advance, or not being able to do anything you otherwise can with a click from your phone. That’s how automation has now made our lives easier! Customer communication is no different. Customer communication automation has paved the way for businesses to go … Continue reading Why do you need to Automate Customer Communication?

25 August 2022

WhatsApp Chatbot-What & How with Examples

WhatsApp has grown in popularity among today’s digital customers as a messaging platform. This is substantiated by the fact that 66% of consumers worldwide prefer to interact with businesses via messaging apps, as per the Mobile Messaging Report. Companies can quickly assist their customers wherever they are by deploying chatbots on platforms such as WhatsApp. … Continue reading WhatsApp Chatbot-What & How with Examples

leadsquared integration benefits
25 August 2022

LeadSquared and Chat360 WhatsApp Chatbot Integration Benefits

From enquiring to buying, everything can be done in no time with the help of virtual assistants, i.e., Chatbots. However, in this constant sales cycle, it can be strenuous to handle the overwhelming amount of customers and their data simultaneously. You need an advanced CRM to capitalize on the opportunities quickly and automate administrative processes. … Continue reading LeadSquared and Chat360 WhatsApp Chatbot Integration Benefits

19 August 2022

WhatsApp Chatbots for Insurance Business: The Complete Guide

WhatsApp Insurance Bot WhatsApp is the new revenue-generating platform for businesses with its easy messaging. It has a highly engaged user base coupled with a fewer ads ecosystem that serves as a powerful platform for businesses of all sizes. Today WhatsApp is growing leaps and bounds to serve as the premium platform for conversational commerce. … Continue reading WhatsApp Chatbots for Insurance Business: The Complete Guide

16 August 2022

How is WhatsApp a boon for small businesses

Customer experience for business through WhatsApp Having started as a personal messaging app in the year 2009, WhatsApp has truly taken the whole world by storm. There is messaging app that comes close to it in terms of functionality and user-friendliness of its interface and usage. Well well, WhatsApp is not just limited to being … Continue reading How is WhatsApp a boon for small businesses

chat360 revolutionising customer experience
14 August 2022

Chat360’s approach towards better customer experience for business

Delivering an impeccable customer experience has become more crucial than ever before in today’s competitive business landscape. Customer satisfaction plays a significant role in retaining customers and driving more value from them. If you’re looking to grow your revenue, prioritizing customer service is imperative. Essentially, customer experience encompasses every interaction you have with your customers, … Continue reading Chat360’s approach towards better customer experience for business

chatbots for business
12 August 2022

The emergence of chatbots for business

Artificial intelligence is the innovation making its way into every industry, helping it in sustainable growth and making it more advanced. Chatbots are one of the AI branches that play a significant role in the market. Chatbots for business are a boon. They came into existence and revolutionized industries by introducing conversational marketing. For those … Continue reading The emergence of chatbots for business

whatsapp chatbot message templates
11 August 2022

How To Create Chatbot Message Template For Whatsapp

WhatsApp has become a popular messaging platform worldwide, with over 2 billion users across 180 countries. As a result, businesses can now communicate with their clients using the WhatsApp Business API. This has led to the development of chatbots that can be linked to WhatsApp, which allows companies to reach out to their customers more … Continue reading How To Create Chatbot Message Template For Whatsapp

telecom chatbots
5 August 2022

Untapped Potential of Chatbot in Telecom Industry

Chatbots have become increasingly popular in the telecom industry as they offer many benefits. From directing customers to the right department to providing solutions to common inquiries, chatbots offer a convenient and efficient way to manage customer service. Chatbots can handle large volumes of inquiries, personalize conversations, build relationships, and collect feedback. With the integration … Continue reading Untapped Potential of Chatbot in Telecom Industry

create instagram chatbot
29 July 2022

How to create an Instagram chatbot

Instagram chatbots can improve customer engagement, save time, and increase sales. By automating customer interactions on Instagram, businesses can provide quick and personalized responses to their followers 24/7. This improves customer satisfaction and helps businesses build a stronger online presence. In this blog post, we will explore the benefits of using an Instagram chatbot and … Continue reading How to create an Instagram chatbot

build facebook messenger chatbot
28 July 2022

How to build a Facebook messenger chatbot

Facebook Messenger chatbots have become increasingly popular in recent years due to their ability to provide automated customer service and improve engagement. If you’re looking to build your Facebook Messenger chatbot, you’ve come to the right place. This article will guide you through building a Facebook Messenger chatbot from scratch. We will cover the basics … Continue reading How to build a Facebook messenger chatbot

whatsapp bot vs telegram bot
7 July 2022

Whatsapp bots vs Telegram bots

Messaging apps have revolutionized the way we communicate with each other, and chatbots have become an integral part of this revolution. WhatsApp and Telegram are two of the most popular messaging apps in the world, and both offer the ability to create and interact with chatbots. While the basic concept of chatbots is the same … Continue reading Whatsapp bots vs Telegram bots

whatsapp chatbot for restaurants
6 July 2022

How to grow your restaurant business with the Restaurant WhatsApp bot

Whatsapp is on a roll! With 2 billion monthly active users, it has been making a mark. In the present omnichannel universe of messages, posts, and tweets, purchasers progressively need to associate with organizations the same way they associate with their loved ones. It just so happens that informing applications — like WhatsApp, LINE, and … Continue reading How to grow your restaurant business with the Restaurant WhatsApp bot

use cases of whatsapp automation for businesses
6 July 2022

How to use WhatsApp automation to grow your business

After exploring what is WhatsApp automation and how to create it. Now it’s time to explore all about the use cases, importance, FAQs, and how you can use WhatsApp automation to grow your business with Chat360. Quick recap: WhatsApp automation In 2009, Whatsapp came into existence and became one of the most popular instant messaging … Continue reading How to use WhatsApp automation to grow your business

create website chatbot
5 July 2022

A complete guide for beginners to create a chatbot for the...

In today’s fast-paced world, meeting customer demands has become more challenging than ever. With constantly evolving marketing trends and increasing competition, businesses need to stay ahead of the curve to remain relevant. To achieve this, it is crucial to leverage technological advancements and integrate them into your operations. Website Chatbots are a prime example of … Continue reading A complete guide for beginners to create a chatbot for the website

d2c eCommerce whatsapp chatbot
1 July 2022

How to Grow your D2C E-commerce Business with Whatsapp Bot?

When discussing D2C, we talk about businesses communicating directly with customers. It’s Direct to customers, and this means we are the ones who have the product and are selling directly to the customers. When it comes to positioning a business brand as an authority and building a loyal online community, two things are a must … Continue reading How to Grow your D2C E-commerce Business with Whatsapp Bot?

grow business with conversational marketing
28 June 2022

How to Grow your Business with Conversational Marketing?

There will be no sales without marketing; without sales, there would be no business. Everyone wants to raise the bar regarding revenue regardless of the industry’s size. But how to do that? How do you increase sales? Most importantly, how to stay consistent with growth? Well, the answer to all the questions is marketing! We … Continue reading How to Grow your Business with Conversational Marketing?

chatbots in automotive industry
28 June 2022

How Are Chatbots Revolutionizing the Automotive Industry

With the advent of AI (Artificial Intelligence) in the Automotive industry, businesses can provide a smoother experience to their customers and increase sales. With the help of chatbots, any customer can ask any query and get real-time responses without waiting long hours. Therefore, customers prefer instant answers to their queries. In fact, a study has … Continue reading How Are Chatbots Revolutionizing the Automotive Industry

vectus case study
24 June 2022

Chat360 enabled Vectus to generate 18% more leads while handling 90%...

Vectus Industries, a leading water tank manufacturer and piping solutions provider in India, aimed to be among the top 5 market leaders in the pipes and fittings segment. However, they faced challenges handling the volume of chat queries with their existing web chatbot, missing out on a constant connection with their customers, and losing valuable … Continue reading Chat360 enabled Vectus to generate 18% more leads while handling 90% chat queries via WhatsApp Bot

marshalls case study
23 June 2022

How Marshalls Increase their Cross-selling and Upselling by 34% Using the...

Case Study – Marshalls increase cross-selling and upselling Established by visionary Baldevkrishan Sharma, Marshalls has been a Mumbai-based No.1 wallcoverings brand since 1975. Marshalls has an extensive range of products that includes 10,000+ European designs, the fastest installation, and after-sale service commitment is a favorite brand amongst the architects and designers in the country. Their … Continue reading How Marshalls Increase their Cross-selling and Upselling by 34% Using the Chat360 Chatbot.

20 June 2022

How to Apply For WhatsApp Business API?

With 1.2 billion monthly users and the expected growth of user number to over 3.5 billion by 2025, WhatsApp is not just a messaging service but has become a fantastic marketing platform. Although many companies such as WeChat and Facebook Messenger have been enabling companies to use them as a marketing communication channel for so … Continue reading How to Apply For WhatsApp Business API?

whatsapp cloud api meaning
20 June 2022

WhatsApp Cloud API (A Complete Guide)

An excellent article to help you understand everything that you need to know about WhatsApp Cloud API. A complete guide from Chat360. Earlier, businesses invested in business service providers to receive their API. But now, businesses worldwide are customizing their experiences with Whatsapp Cloud API. The process is an instant and very easy approval process … Continue reading WhatsApp Cloud API (A Complete Guide)

whatsapp away message
18 June 2022

How To Setup Autoreply in WhatsApp?

A WhatsApp away message for the business is beneficial as the customers don’t need to wait for long hours. And you know what? Most businesses have many spam-related queries, support, and messages from new customers in their WhatsApp business DM. But due to many messages, it becomes difficult for the business to figure out the … Continue reading How To Setup Autoreply in WhatsApp?

how to create WhatsApp bot
17 June 2022

How To Create a WhatsApp BOT?

WhatsApp has become a go-to platform for businesses because of its simplicity and ease of use. Many businesses have already integrated WhatsApp bots into their marketing strategy and gained excellent results. The best part about the WhatsApp bot is that you don’t need any technical knowledge or coding skills to get started! Whatsapp bots take … Continue reading How To Create a WhatsApp BOT?

okaya battery case study
15 June 2022

How OKAYA Battery Generates 19% More Leads Through WhatsApp Chatbots?

If you are exhausted from missing out on valuable leads for your business, the solution could be simple. It can be through integrating a chatbot into your customer communication strategy. In this blog, we showcase the success of OKAYA Battery, who saw a 19% increase in leads through the use of WhatsApp chatbots. From improving … Continue reading How OKAYA Battery Generates 19% More Leads Through WhatsApp Chatbots?

automotive dealer lead generation
31 May 2022

How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation...

You might have seen companies manually managing car service campaigns only to see uninspiring results. But we get you an innovative way that is described in this blog, where we explore the journey of an award-winning automotive dealer who took their lead generation to the next level through the automation of their car service campaigns. … Continue reading How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation of Car Service Campaigns

educational chatbots
5 February 2022

How EdTech companies can use chatbots

EdTech companies have come a long way in the past few decades. From using intelligent educational chatbots to introducing Learning management systems, Edtech companies have grown by leaps and bounds. In 2016, the most common tech used in PreK-12 classrooms were online educational videos, educational apps or software, and websites for research, followed by games … Continue reading How EdTech companies can use chatbots

importance of customer experience
25 January 2022

Why is customer experience so important?

In this blog, we will be talking about why is customer experience so important and the ways to improve it. Simplifying Customer Experience Thanks to the digital age, customers have millions and millions of options for products they want to buy. While making a purchase customers are offered multiple options for the simplest purchases. A … Continue reading Why is customer experience so important?

whatsapp for marketing
17 January 2022

How to use WhatsApp for marketing?

In this blog, you will learn about how to use WhatsApp for marketing effectively. Why do you need to use WhatsApp for marketing? Be it the millennials or Gen Z, if there is one thing common about the age groups, then it is Whatsapp. Ranked as one of the most used mobile messenger apps, the … Continue reading How to use WhatsApp for marketing?

build chatbot for ecommerce
5 January 2022

How to build a chatbot for your E-commerce

In this blog, we will be discussing how to build a chatbot for your eCommerce online shopping store. What is a chatbot for eCommerce? Gone are those days when E-commerce businesses had to invest millions and millions in manual customer support operations. With the boom of AI-powered support tools, E-commerce businesses across the globe have … Continue reading How to build a chatbot for your E-commerce

chatbot for banking
15 December 2021

How Finance & Banking companies are using Chatbot for Sales

This blog will discuss Chatbot for Banking and how finance companies can use AI for sales. AI is everywhere these days. From the healthcare industry to the BFSI, businesses worldwide have come up with the most innovative ways to incorporate AI technology in their workflows and organizations. According to a report by Cognizant, about 74% … Continue reading How Finance & Banking companies are using Chatbot for Sales

ecommerce whatsapp chatbots
1 December 2021

Why WhatsApp chatbots are the future of Ecommerce

In this blog, we will be talking about “WhatsApp chatbots for the future of eCommerce.” The 21st century is moving at a qualitatively faster pace. Business models and consumer expectations are volatile more than ever today. From the quick changes in consumer behaviour patterns to various organizational challenges, 21st-century businesses have to take into account … Continue reading Why WhatsApp chatbots are the future of Ecommerce

lead generation for ecommerce
17 November 2021

Importance of Lead Generation for Ecommerce Business in 2023

From self-driving cars to Artificially intelligent robots, Businesses have come a long way in the 21st century. With evolving societies and the increased need for shopper convenience, almost all businesses are shifting to eCommerce concepts to better facilitate the needs of 21st-century customers. Maintaining an eCommerce or Switching to an Ecommerce mode of business requires … Continue reading Importance of Lead Generation for Ecommerce Business in 2023

whatsapp chatbots for ecommerce
30 October 2021

How WhatsApp chatbots are helping Ecommerce Businesses

According to a report by Accenture Digital, 57% of businesses claimed that chatbot delivers significant ROI on minimal investment. In MIT’s Technology Review, about 80% of respondents report measurable improvements in customer satisfaction, service delivery, and contact center performance due to chatbot experiences. Good customer service practices in the 21st century are essential for all … Continue reading How WhatsApp chatbots are helping Ecommerce Businesses

chatbots benefits
24 July 2021

What are the most Profitable benefits of Chatbot?

In this blog, we will discuss chatbots’ benefits for business growth. Chatbot technology is a novel and trailblazing software available in the tech market. If you ask what Chatbots are, theoretically, it can be stated as, Chatbots are computer programs that leverage predefined rules, machine learning, artificial intelligence, and natural language processing to understand the … Continue reading What are the most Profitable benefits of Chatbot?

what are chatbots
14 June 2021

What are chatbots? Learn its Benefits, Types & How it works?

“Alexa! How is the weather today?” “Siri, what is the time now?” What are they? Siri, Alexa, and Microsoft’s Cortana. They are bots. And they use Artificial Intelligence and voice recognition to interact with us more and improve our human experience. If these kinds of bots are used on your company websites to interact with … Continue reading What are chatbots? Learn its Benefits, Types & How it works?

Chatbots changing Retail
4 June 2021

How chatbots are transforming the retail industry?

Chatbots are transforming all industry verticals from eCommerce to healthcare. In this blog, we will talk about how chatbots are changing the Retail industry. How are chatbots changing the retail industry? A study by eMarketer reveals that 67% of millennial internet users buy products and services from a brand that has implemented chatbot technology. Today, … Continue reading How chatbots are transforming the retail industry?

Priorities of Customer Service
12 May 2021

Top Priorities of Customer Service & Support Leaders in 2023

To deliver excellent customer service, CX executives and leaders should be well aware of their priorities. In this blog, we will be discussing what are the top priorities of customer service & support leaders in 2023. Customer service and support In 2022, the customer support and service teams gained more significance as the whole world … Continue reading Top Priorities of Customer Service & Support Leaders in 2023

role of chatbot in automobile
10 May 2021

Role of Chatbot in the Automobile Industry

Chatbot’s invasion has started. According to a Forbes report, 80% of marketers will start using a chatbot in one way or another by 2021. Technology has entered every industry and revolutionized customer support, especially in the automotive industry. Let’s be honest for a moment. It is never easy for buyers to decide, especially when selecting … Continue reading Role of Chatbot in the Automobile Industry

need for chatbot
10 May 2021

Does Your Company Really Need a Chatbot?

Automation happens in every sphere of life, and the future is going to be completely digital. We are already taking little steps towards a more connected world. Imagine the world 30 years back, people had great difficulty in passing messages to one another, and the print media was ruling the whole world in letting people … Continue reading Does Your Company Really Need a Chatbot?

healthcare chatbots
8 May 2021

Why are Chatbots the Future of Healthcare?

The healthcare sector is a major player in driving a country’s economy in terms of health, revenue, and employment. According to a WHO report, demand for health workers increases because of newly emerging and evolving diseases. This can range due to aging people and growth in population. The global economy will produce around 40 million … Continue reading Why are Chatbots the Future of Healthcare?