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1 December 2022
How to add Chatbot in WhatsApp group and community?
In today’s tech-savvy world, no one is probably unaware of “Whatsapp.” One of the most widely used apps globally, it has over 2 billion active users. As most consumers are using Whatsapp, it is necessary to integrate it into your business. Whether it is a group or community, you need to add chatbot in group … Continue reading How to add Chatbot in WhatsApp group and community?
30 November 2022
How to verify WhatsApp Business Account?
When you successfully create a WhatsApp Business Account, the next immediate step would be to look for how to verify WhatsApp Business Account. We will be talking in depth regarding all the steps so that you get a green tick official WhatsApp badge for your account. When communicating with your target audience, a verified WhatsApp … Continue reading How to verify WhatsApp Business Account?
29 November 2022
How to use Instagram Chatbot for Sales and Customer Support
With more and more business happening online, Insta bot is the new craze that is revolutionizing the way we do business. Whether you are using Instagram chatbot for sales or customer support, the bots can do anything. A survey shows 80% of people make a purchase decision from Instagram by seeing ads and products displayed on the … Continue reading How to use Instagram Chatbot for Sales and Customer Support
28 November 2022
How to use facebook chatbot for lead generation?
Your business grows and expands only when you reach out to more people who are interested in your product or service. They could be your best potential clients. Considering that, chat is still a very intimate process of communication for consumers. And Facebook is one of the best platforms for businesses to reach out to … Continue reading How to use facebook chatbot for lead generation?
26 November 2022
How To Build Customer Service System For Your Company?
Customer service is not just any department in a company. It’s one that is necessary to build customer relationships and boost retention rate and loyalty. The customer service team interacts with your customer throughout the buyer journey and helps them have a delightful customer experience with your brand. Today, customer service’s definition has evolved to … Continue reading How To Build Customer Service System For Your Company?
24 November 2022
How to use Instagram Chatbot for Direct Messages?
A survey says 70% of customers look into Instagram for their purchases, so business owners are usually flooded with direct messages, comments, and mentions. While you wouldn’t want to ignore any of those messages, replying to each user one by one gets laborious and inefficient. Therefore, to get rid of such an overwhelming situation and manage the … Continue reading How to use Instagram Chatbot for Direct Messages?
23 November 2022
Top 10 website chatbot examples of 2022
Customer expectations are at their peak in today’s digital world, and they expect 24/7 availability from a business. Thereby, Chatbots have become convenient and inexpensive ways to provide the same. The Conversational AI adds an automated live chat feature to your website that allows users to interact directly with you and clear concerns when they … Continue reading Top 10 website chatbot examples of 2022
22 November 2022
Instagram Chatbot: The Only Guide You Need
Instagram, which initially came as an application for sharing pictures and connecting with friends and family, has evolved a lot to feature Instagram chatbot. From reels to sharing carousel pictures, the application has it all. But what makes it important for your business to be on Instagram is the huge opportunity for marketing and reaching … Continue reading Instagram Chatbot: The Only Guide You Need
21 November 2022
What is Business Account on WhatsApp
WhatsApp has been continuously evolving in the business domain. With over 2 billion users, it has created ample opportunities for businesses to reach out to their target customers. For this to be feasible, Meta has launched many features to help small-scale to large-size companies. One of the most popular avenues is the WhatsApp Business account. … Continue reading What is Business Account on WhatsApp
18 November 2022
How to make Business Account on WhatsApp?
WhatsApp has unleashed a pool of business opportunities by launching a WhatsApp Business account. It helps to facilitate services ranging from small firms to large-scale companies. And this is where it makes exciting for you as you will learn everything about how to make WhatsApp Business account in this blog. From catering to customer service … Continue reading How to make Business Account on WhatsApp?
17 November 2022
5 Ways to Make Customer Support Automation as your Strategic Advantage
As most aspects of our daily interaction turn virtual, there has been a rise in customer expectations more than ever before. Customers expect business to value their time, provide easy engagement, and deliver personalized solutions for their needs. And to match some of these expectations, companies are delivering transformative solutions with the help of customer … Continue reading 5 Ways to Make Customer Support Automation as your Strategic Advantage
16 November 2022
The Complete Guide to Creating a Website Chatbot
With the increased interest in chatbots and digital customer service, the need for chatbot solutions has increased manifold – including website chatbot. A chatbot is a conversational software that acts as an intermediary between a user and a business, allowing users to interact with businesses through artificial digital agents. The primary objective of designing a … Continue reading The Complete Guide to Creating a Website Chatbot
15 November 2022
Facebook Messenger Chatbot – The Complete Guide
In today’s competitive landscape, brands that connect with their users instantly are the winners. And for that, they need to be where the customers are. One effective way to communicate with customers is through the Facebook Messenger chatbot. Back in 2011, when Facebook released its Messenger service, people were hooked to it. By 2015, more … Continue reading Facebook Messenger Chatbot – The Complete Guide
29 September 2022
Free Of Cost WhatsApp For Sales Boost – Yes or No?
WhatsApp has become an increasingly important part of our lives, hasn’t it? Billions of messages are passed on WhatsApp every day. Whether an individual is attempting to contact a long-distance friend or a business is trying to connect with a local customer, WhatsApp has made conversations simple for all! If you are a company that … Continue reading Free Of Cost WhatsApp For Sales Boost – Yes or No?
26 September 2022
Human Communication VS Customer Service Automation
Communication is the most important thing in any business. Good communication can help you to build a strong relationship with your customers and your employees. However, it is not always easy to communicate with people; sometimes, they don’t understand what you want from them or they just don’t want to talk to you at all. … Continue reading Human Communication VS Customer Service Automation
23 September 2022
Tactics for Restaurant WhatsApp Bot
A software program or service miming human-to-human interactions is called a chatbot. Artificial intelligence and machine learning are typically used to accomplish this, enabling the chatbot to understand human user communication and respond in a manner that appears intelligent. In light of this, a restaurant chatbot is a service that enables customers to submit inquiries … Continue reading Tactics for Restaurant WhatsApp Bot
22 September 2022
How Automating Lead Generation Chatbot Helps Businesses Grow
As marketers, small business owners, or entrepreneurs, we are constantly on the lookout for the best lead generation strategy. In fact, when it comes to user engagement, bots are unrivaled. They have literally changed how brands and customers interact with one another. As a result, many businesses opt for automation, employing bots to provide 24×7 … Continue reading How Automating Lead Generation Chatbot Helps Businesses Grow
16 September 2022
How To Setup Chatbot In Shopify E-Commerce Website
Shopify is one of the most popular e-commerce platforms, assisting many businesses around the world to go online by creating their marketplace. More than 1.3 million suppliers utilize it worldwide as per Unite.shopify.com.While the client is the center of the eCommerce business, it is crucial to have efficient customer engagement to improve total sales and … Continue reading How To Setup Chatbot In Shopify E-Commerce Website
16 September 2022
Intelligent Conversations: Humans Vs Chatbots
One of the most hotly debated topics in recent years has been the impact of artificial intelligence (AI) on customer service. With the advent of AI-powered chatbots, brand interactions and customer experiences have taken on new dimensions. As per Chatbot Life, an estimated 85% of online visitor interaction was handled without human intervention in the … Continue reading Intelligent Conversations: Humans Vs Chatbots
14 September 2022
How to use Facebook Messenger Chatbot for Business
Facebook chatbots have come a long way since Facebook first allowed developers to create Facebook Messenger bots in 2016. Chatbots have come a long way as well and have become a main-stay currently. Chatbots are now the go-to tool for boosting marketing, accelerating growth and revenue, and providing fantastic customer service. A marketing chatbot deployed … Continue reading How to use Facebook Messenger Chatbot for Business
2 September 2022
How to Integrate Dialogue Flow Bot to WordPress Website?
Websites play an essential role in converting potential customers into sales. Businesses have realized that by incorporating chatbots into their websites, visitors stay engaged for much longer, significantly improving conversion rates. Chatbots are also excellent resources for gathering and disseminating relevant information. Furthermore, because simple business processes can be automated without sacrificing human resources, this … Continue reading How to Integrate Dialogue Flow Bot to WordPress Website?
31 August 2022
Cart Abandonment Rate & How To Reduce It
Online shopping has taken over in recent years or so. E-commerce businesses have flourished with the rise of online shopping. People love exploring and shopping online in the comfort of their residences. The reality is that many explore products from several sites but do not necessarily purchase from all or most of them. Add to … Continue reading Cart Abandonment Rate & How To Reduce It
30 August 2022
NLP Chatbot: Ultimate Guide 2022
Modern chatbots are stylish and sophisticated. In fact, they can even feel human thanks to machine learning technology. To offer a better user experience, these AI-powered chatbots use a branch of AI known as natural language processing (NLP). These NLP chatbots, also known as virtual agents or intelligent virtual assistants, support human agents by handling … Continue reading NLP Chatbot: Ultimate Guide 2022
30 August 2022
Why do you need to Automate Customer Communication?
Imagine not being able to order a pizza, book a hotel room in advance, or not being able to do anything you otherwise can with a click from your phone. That’s how automation has now made our lives easier! Customer communication is no different. Customer communication automation has paved the way for businesses to go … Continue reading Why do you need to Automate Customer Communication?
25 August 2022
WhatsApp Chatbot-What & How with Examples
WhatsApp has grown in popularity among today’s digital customers as a messaging platform. This is substantiated by the fact that 66% of consumers worldwide prefer to interact with businesses via messaging apps, as per the Mobile Messaging Report. Companies can quickly assist their customers wherever they are by deploying chatbots on platforms such as WhatsApp. … Continue reading WhatsApp Chatbot-What & How with Examples
25 August 2022
Integrate LeadSquared with Chat360 Whatsapp Chatbot easily
From enquiring to buying, everything can be done in no time with the help of virtual assistants, i.e., Chatbots. However, in this constant sales cycle, it can be strenuous to simultaneously handle the overwhelming amount of customers and their data. You need an advanced CRM to capitalize on the opportunities quickly and automate administrative processes. … Continue reading Integrate LeadSquared with Chat360 Whatsapp Chatbot easily
19 August 2022
WhatsApp Chatbots for Insurance Business: The Complete Guide
WhatsApp Insurance Bot WhatsApp is the new revenue-generating platform for businesses with its easy messaging. It has a highly engaged user base coupled with a fewer ads ecosystem that serves as a powerful platform for businesses of all sizes. Today WhatsApp is growing leaps and bounds to serve as the premium platform for conversational commerce. … Continue reading WhatsApp Chatbots for Insurance Business: The Complete Guide
16 August 2022
How is WhatsApp a boon for small businesses
Customer experience for business through WhatsApp Having started as a personal messaging app in the year 2009, WhatsApp has truly taken the whole world by storm. There is messaging app that comes close to it in terms of functionality and user-friendliness of its interface and usage. Well well, WhatsApp is not just limited to being … Continue reading How is WhatsApp a boon for small businesses
14 August 2022
Chat360’s approach towards better customer experience for business
Customer Experience for Business Customer experience is necessary if you want to retain your customers and extract more value out of them. If you’re going to grow your revenue, start focusing on customer service more. Customer experience is nothing but your daily interactions with the customers, the product quality you offer to them, how you … Continue reading Chat360’s approach towards better customer experience for business
12 August 2022
The emergence of chatbots for business
Emergence of chatbots for Business Artificial intelligence is the innovation making its way in every industry, helping it in sustainable growth and making it more advanced. Chatbots are one of the AI branches that play a significant role in the market. Chatbots for business is a boon. They came into existence and revolutionized businesses by … Continue reading The emergence of chatbots for business
11 August 2022
How To Create Chatbot Message Template For Whatsapp
Chatbot Message Template For Whatsapp It is no secret that WhatsApp has experienced a whirlwind success since its introduction in 2009. WhatsApp currently boasts about 2 billion users worldwide – making it the most used messenger app in the world. WhatsApp’s great success is mainly attributable to its enabling free messaging between Android and Apple … Continue reading How To Create Chatbot Message Template For Whatsapp
5 August 2022
Untapped Potential of Chatbot in Telecom Industry
Chatbot in Telecom Industry Chatbots are tapping into every industry to make it better, so do not be surprised after hearing about chatbot in telecom industry. Like any other industry, telecom can also use an end-to-end solution that helps in taking away extra burden, improves revenue, improves customer service, and is easy to use. Chatbots … Continue reading Untapped Potential of Chatbot in Telecom Industry
29 July 2022
How to create an Instagram chatbot
Create an Instagram Chatbot There is a possibility that you came across this article while scrolling your Instagram feed. Now that’s an example of how powerful Instagram is as a platform. With more than 1 billion users worldwide, Instagram has flourished rapidly as a social media platform. The credit goes to the plethora of features … Continue reading How to create an Instagram chatbot
28 July 2022
How to build a Facebook messenger chatbot
What are Facebook Messenger chatbots? I thoroughly remember that while scrolling through my newsfeed on Facebook, I came across a product advertisement that caught my eye and instantly texted the brand page. The reply I received was after 2 hours of my inquiry. Now, I was looking forward to an instant answer for the product … Continue reading How to build a Facebook messenger chatbot
7 July 2022
Whatsapp bots vs Telegram bots
Whatsapp bots vs Telegram Bots Customer communication has come a long way from face-to-face interaction to chatbots guiding and conversing with customers. Customer communication is a necessary aspect of any business, and from sales to customer retention, the entire cycle heavily depends on customer interactions. Today, even customers know what they deserve and expect nothing … Continue reading Whatsapp bots vs Telegram bots
6 July 2022
How to grow your restaurant business with the Restaurant WhatsApp bot
All you need to know about Restaurant Whatsapp Bot Whatsapp is on a roll! With 2 billion monthly active users, it has been making a mark. In the present omnichannel universe of messages, posts, and tweets, purchasers progressively need to associate with organizations the same way they associate with their loved ones. It just so … Continue reading How to grow your restaurant business with the Restaurant WhatsApp bot
6 July 2022
How to use WhatsApp automation to grow your business.
‘Hey there, I am using Whatsapp.’ WhatsApp automation In 2009, Whatsapp came into existence and became one of the most popular instant messaging applications. The credit goes to interactive and easy-to-understand UI. Speedy delivery of text and instant replies is another feature that makes the application relevant for today and the future. However, how it … Continue reading How to use WhatsApp automation to grow your business.
5 July 2022
A complete guide for beginners to create a chatbot for the...
This is the 21st century, customer demands are over the top, and marketing trends are constantly evolving. To stay relevant in today’s time, it is vital to utilize technological advancements with your business to make it number one and get an edge over your competitors. The chatbot is one such technology you need for your … Continue reading A complete guide for beginners to create a chatbot for the website
1 July 2022
How to Grow your D2C E-commerce Business with Whatsapp Bot?
When we talk about D2C, we talk about businesses communicating directly with customers. It’s Direct to customers, and this means we are the ones who have the product and are selling directly to the customers. When it comes to positioning a business brand as an authority and building a loyal online community, two things are … Continue reading How to Grow your D2C E-commerce Business with Whatsapp Bot?
28 June 2022
How to Grow your Business with Conversational Marketing?
There will be no sales without marketing, and without sales, there would be no business. No matter the industry’s size, everyone wants to raise the bar when it comes to revenue. But how to do that? How do you increase sales? Most importantly, how to stay consistent with growth? Well, the answer to all the … Continue reading How to Grow your Business with Conversational Marketing?
28 June 2022
How Are Chatbots Revolutionizing the Automotive Industry
With the advent of AI (Artificial Intelligence) in the Automotive industry, businesses are able to provide a smoother experience to their customers and increase sales. As of now, with the help of chatbots, any customer can ask any query and get real-time responses without having to wait for long hours. Therefore, customers prefer instant answers … Continue reading How Are Chatbots Revolutionizing the Automotive Industry
24 June 2022
Chat360 enabled Vectus to generate 18% more leads while handling 90%...
About Vectus Noida-based Vectus Industries is one of the leading polymer-based water tank manufacturers and piping solutions providers in India. They have a wide product range that includes water storage tanks, pipes, fittings, plastic household products, bathware, road safety products, and gardening products that cater to household consumers as well as business and institutional customers. … Continue reading Chat360 enabled Vectus to generate 18% more leads while handling 90% chat queries via WhatsApp Bot
23 June 2022
How Marshalls Increase their Cross-selling and Upselling by 34% Using the...
Case Study – Marshalls increase cross-selling and upselling Established by visionary Baldevkrishan Sharma, Marshalls has been a Mumbai-based No.1 wallcoverings brand since 1975. Marshalls has an extensive range of products that includes 10,000+ European designs, the fastest installation, and after-sale service commitment is a favorite brand amongst the architects and designers in the country. Their … Continue reading How Marshalls Increase their Cross-selling and Upselling by 34% Using the Chat360 Chatbot.
20 June 2022
How to Apply For WhatsApp Business API?
With 1.2 billion monthly users and the expected growth of user number to over 3.5 billion by 2025, WhatsApp is not just a messaging service but has become a fantastic marketing platform. Although many companies such as WeChat and Facebook Messenger have been enabling companies to use them as a marketing communication channel for so … Continue reading How to Apply For WhatsApp Business API?
20 June 2022
WhatsApp Cloud API (A Complete Guide)
An excellent article to help you understand everything that you need to know about WhatsApp Cloud API. A complete guide from Chat360. Earlier, businesses invested in business service providers to receive their API. But now, businesses worldwide are customizing their experiences with Whatsapp Cloud API. The process is an instant and very easy approval process … Continue reading WhatsApp Cloud API (A Complete Guide)
18 June 2022
How To Setup Autoreply in WhatsApp?
A WhatsApp away message for the business is beneficial as the customers don’t need to wait for long hours. And you know what? Most businesses have many spam-related queries, support, and messages from new customers in their WhatsApp business DM. But due to many messages, it becomes difficult for the business to figure out the … Continue reading How To Setup Autoreply in WhatsApp?
17 June 2022
How To Create a WhatsApp BOT?
WhatsApp has become a go-to platform for businesses because of its simplicity and ease of use. Many businesses have already integrated WhatsApp bot into their marketing strategy and gained excellent results. The best part about the WhatsApp bot is that you don’t need any technical knowledge or coding skills to get started! Engaging the customer … Continue reading How To Create a WhatsApp BOT?
15 June 2022
How OKAYA Battery Generates 19% More Leads Through WhatsApp Chatbots?
Delhi-based Okaya Power is a leading battery manufacturer in India. They have been supplying various batteries for customers from different segments for the last 4 decades. Having established a strong network of dealers and distributors, the company has also entered the two-wheeler market with an electric scooter. Problems faced by OKAYA – Leads Through WhatsApp … Continue reading How OKAYA Battery Generates 19% More Leads Through WhatsApp Chatbots?
31 May 2022
How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation...
About AutoVista – Automation of Car Service Campaigns Winner of An ET Auto Digital Dealer of the Year 2019 award, Autovista is one of the largest and premium Maruti Suzuki dealerships which has multiple locations across Mumbai and Pune. A 100 Million Dollar group company is renowned for being a one-stop shop for sales, servicing, … Continue reading How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation of Car Service Campaigns
5 February 2022
How EdTech companies can use chatbots
EdTech companies have come a long way in the past few decades. From using intelligent educational chatbots to introducing Learning management systems, Edtech companies have grown leaps and bounds. In 2016, the most common tech used in PreK-12 classrooms were online educational videos, educational apps or software, and websites for research followed by games that … Continue reading How EdTech companies can use chatbots
25 January 2022
Why is customer experience so important?
Customer Experience Thanks to the digital age, customers have millions and millions of options for products they want to buy. While making a purchase customers are offered multiple options for the simplest purchases. A variety of options for a similar product can lead to confusion when it comes to the decision making process. It can … Continue reading Why is customer experience so important?
17 January 2022
How to use WhatsApp for marketing?
Why WhatsApp for marketing? Be it the millennials or the Gen Z, if there is one thing common about the age groups then it is Whatsapp. Ranked as one of the most used mobile messenger apps the platform plays host to about 2 billion active users across the globe. In the past decade, WhatsApp has … Continue reading How to use WhatsApp for marketing?
5 January 2022
How to build a chatbot for your E-commerce
What is a chatbot for ecommerce? Gone are those days when E-commerce businesses had to invest millions and millions in manual customer support operations. With the boom of AI-powered support tools, E-commerce businesses across the globe have now started to adopt AI Chatbots for various purposes like digitization, streamlining internal communications, providing conversational support to … Continue reading How to build a chatbot for your E-commerce
15 December 2021
How Finance & Banking companies are using Chatbot for Sales
Chatbot for Banking AI is everywhere these days. From the healthcare industry to the BFSI, businesses across the world have come up with the most innovative ways to incorporate AI technology in their workflows and organizations. According to a report by Cognizant, about 74% of financial services executives believe that AI is crucial to the … Continue reading How Finance & Banking companies are using Chatbot for Sales
1 December 2021
Why WhatsApp chatbots are the future of Ecommerce
WhatsApp chatbots for the future of Ecommerce The 21st century is moving at a qualitatively faster pace. Business models and consumer expectations are volatile more than ever today. From the quick changes in consumer behaviour patterns to various organizational challenges, 21st-century businesses have to take into account numerous factors to keep up with the competition. … Continue reading Why WhatsApp chatbots are the future of Ecommerce
17 November 2021
Importance of Lead Generation for Ecommerce Business in 2022
All we need to know about lead generation for ecommerce. From self-driving cars to Artificially intelligent robots Businesses have come a long way in the 21st century. With evolving societies and the increased need for shopper convenience, almost all businesses are making a shift to eCommerce concepts to better facilitate the needs of 21st-century customers. … Continue reading Importance of Lead Generation for Ecommerce Business in 2022
30 October 2021
How WhatsApp chatbots are helping Ecommerce Businesses
According to a report by Accenture Digital, 57% of businesses claimed that chatbot delivers large ROI on minimal investment. In MIT’s Technology Review about 80% of respondents report measurable improvements in customer satisfaction, service delivery, and contact center performance as a result of chatbot experiences. Good customer service practices in the 21st century are extremely … Continue reading How WhatsApp chatbots are helping Ecommerce Businesses
24 July 2021
What are the most Profitable benefits of Chatbot?
Benefits of chatbot Chatbot technology is a novel and a trailblazing software available in the tech market. If you ask what are Chatbots, theoretically it can be stated as, Chatbots are computer programs that leverage predefined rules, machine learning, artificial intelligence, and natural language processing to understand the intent and context of a human and … Continue reading What are the most Profitable benefits of Chatbot?
14 June 2021
What are chatbots? Learn its Benefits, Types & How it works?
“Alexa! How is the weather today?” “Siri, what is the time now?” What are they? Siri, Alexa, and Microsoft’s Cortana. They are bots. And they use Artificial Intelligence and voice recognition to interact with us more and improve our human experience. If these kinds of bots are used on your company websites to interact with … Continue reading What are chatbots? Learn its Benefits, Types & How it works?
4 June 2021
How chatbots are transforming the retail industry?
Introduction A study by eMarketer reveals that 67% of millennial internet users buy products and services from a brand that has implemented chatbot technology. Today, the retail industries are in heavy competition, and they strive to stay as the best go-to-place in their customers’ minds. The only way to achieve that goal is to provide … Continue reading How chatbots are transforming the retail industry?
12 May 2021
Top Priorities of Customer Service & Support Leaders in 2022
Customer service and support In 2021, the customer support and service teams have gained more significance as the whole world has gone remote and virtual. And, consumers today demand a high-quality and personalized service. To meet the expectations of the customers and increase engagement with customers, the customer support leaders have planned their budget for … Continue reading Top Priorities of Customer Service & Support Leaders in 2022
10 May 2021
How Chatbots are Changing the Automotive Industry?
Chatbot for Automotive Industry Chatbots invasion has started. According to a Forbes report, 80% of marketers will start using a chatbot in one way or the other by 2021. Technology has entered every industry and revolutionized customer support, especially in the automotive industry. Let’s be honest for a moment. It is never easy for buyers … Continue reading How Chatbots are Changing the Automotive Industry?
10 May 2021
Does Your Company Really Need a Chatbot?
Automation happens in every sphere of life, and the future is going to be completely digital. We are already taking little steps towards a more connected world. Imagine the world 30 years back, people had great difficulty in passing messages with one another, and the print media was ruling the whole world in letting people … Continue reading Does Your Company Really Need a Chatbot?
8 May 2021
Why are Chatbots the Future of Healthcare?
The Healthcare sector is one of the major players in driving the economy of a country in terms of health, revenue, and employment. According to a WHO report, there will be a great demand for health workers because of newly emerging and evolving diseases, aging people, and growth in population. The global economy will produce … Continue reading Why are Chatbots the Future of Healthcare?