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Latest updates from Chat360
26 November 2022
Customer service is not just any department in a company. It’s one that is necessary to build customer relationships and boost retention rate and loyalty. The customer service team interacts with your customer throughout the buyer journey and helps them have a delightful customer experience with your brand. Today, customer service’s definition has evolved to … Continue reading How To Build Customer Service System For Your Company?
24 November 2022
A survey says 70% of customers look into Instagram for their purchases, so business owners are usually flooded with direct messages, comments, and mentions. While you wouldn’t want to ignore any of those messages, replying to each user one by one gets laborious and inefficient. Therefore, to get rid of such an overwhelming situation and manage the … Continue reading How to use Instagram Chatbot for Direct Messages?
23 November 2022
Customer expectations are at their peak in today’s digital world, and they expect 24/7 availability from a business. Thereby, Chatbots have become convenient and inexpensive ways to provide the same. The Conversational AI adds an automated live chat feature to your website that allows users to interact directly with you and clear concerns when they … Continue reading Top 10 website chatbot examples of 2022