31 May 2022
How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation...
You might have seen companies manually managing car service campaigns only to see uninspiring results. But we get you an innovative way that is described in this blog, where we explore the journey of an award-winning automotive dealer who took their lead generation to the next level through the automation of their car service campaigns. … Continue reading How an Award-winning Automotive Dealer Generated 50% More Leads Through Automation of Car Service Campaigns
25 January 2022
What is Customer Experience?
In simple words, customer experience is the general impression a customer gets from a business is known as the customer experience. It covers every interaction point, such as accessing a website, contacting customer support, completing a purchase, or even the method of product delivery. It relates to the feelings that customers have during these exchanges. … Continue reading What is Customer Experience?
17 January 2022
How to use WhatsApp for marketing?
In this blog, you will learn about how to use WhatsApp for marketing effectively. Why do you need to use WhatsApp for marketing? Be it the millennials or Gen Z, if there is one thing common about the age groups, then it is Whatsapp. Ranked as one of the most used mobile messenger apps, the … Continue reading How to use WhatsApp for marketing?
1 December 2021
Why WhatsApp chatbots are the future of Ecommerce
Ecommerce has grown rapidly in recent years, expecting to reach INR 4,416.68 billion in 2024. As businesses try to keep up with this rapid growth, they are always looking for new ways to reach their customers. One such new way is conversational commerce, with WhatsApp at the forefront. Today, over 175 million businesses utilize WhatsApp … Continue reading Why WhatsApp chatbots are the future of Ecommerce
24 July 2021
Top 28 Benefits of Chatbots for Businesses and Customers
In the fast-evolving landscape of business technology, the integration of artificial intelligence (AI) and chatbots has become a strategic priority for forward-thinking organizations. Companies that align themselves with technology will likely gain an advantage in the near future, distinguishing themselves from those that do not. Chatbot technology is a novel and trailblazing software available in … Continue reading Top 28 Benefits of Chatbots for Businesses and Customers
14 June 2021
What are chatbots? Learn its Benefits, Types & How it works?
“Alexa! How is the weather today?” “Siri, what is the time now?” What are they? Siri, Alexa, and Microsoft’s Cortana. They are bots. And they use Artificial Intelligence and voice recognition to interact with us more and improve our human experience. If these kinds of bots are used on your company websites to interact with … Continue reading What are chatbots? Learn its Benefits, Types & How it works?
12 May 2021
Top Priorities of Customer Service & Support Leaders in 2023
To deliver excellent customer service, CX executives and leaders should be well aware of their priorities. In this blog, we will be discussing what are the top priorities of customer service & support leaders in 2023. Customer service and support In 2022, the customer support and service teams gained more significance as the whole world … Continue reading Top Priorities of Customer Service & Support Leaders in 2023
10 May 2021
Does Your Company Really Need a Chatbot?
Automation happens in every sphere of life, and the future is going to be completely digital. We are already taking little steps towards a more connected world. Imagine the world 30 years back, people had great difficulty in passing messages to one another, and the print media was ruling the whole world in letting people … Continue reading Does Your Company Really Need a Chatbot?
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