Generative AI
for Enhanced CX Engagement

Our omnichannel platform enables enterprises to enhance conversion, customer engagement and support to easily scale business and impact.

Trusted by 300+ Global Brand Leaders

Right Channel, Right Time, Right Conversation!

Take your Sales, Marketing & Support efforts to your customer’s most preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, Websites and more with our Generative AI powered, no-code chatbot builder!

Acquire, Engage and Retain – Faster, Cheaper and at Scale!

Solutions for all types of industries

Conversation Marketing
Lead
Generation

Generate leads across channels to build a solid sales pipeline, reduce CPL and increase ROI. Increase lead gen 3x using our no-code platform.


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Customer Support & Engagement

Engage with customers at every touch point of the customer journey. Increase NPS 6 times and delight customers with instant engagement.


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WhatsApp
Business

Grow your business and impact with Whatsapp Business API to generate more leads, orders and increased CSAT.


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Conversational Marketing

Stop marketing! Have conversations that matter! Run personalised campaigns at various touch points to increase ROMI.

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Latest updates from Chat360

28 October 2024

Top 10 Benefits of AI in Business to look for in 2025

Business operations in today’s world are being significantly transformed with the introduction of artificial intelligence (AI), which provides strong capabilities for data analysis, trend prediction, and even intelligent recommendation-making.  AI has recently shown promise in a number of sectors, including healthcare, finance, BFSI, Retail and customer support & service, assisting businesses in increasing productivity and … Continue reading Top 10 Benefits of AI in Business to look for in 2025

Transforming Business Operations using Workflow Automation
18 October 2024

Transforming Business Operations using Workflow Automation

In simple words, the technique of using technology to carry out repetitive operations without human involvement is known as workflow automation.  Thus, by automating repetitive tasks like emailing, processing bills, and handling approvals, it helps organizations save time, cut down on cost and errors, and streamline operations.  Businesses are using workflow automation to increase productivity … Continue reading Transforming Business Operations using Workflow Automation

AI agent assist
16 October 2024

AI Agent assist for seamless Business Processes

AI agents are revolutionizing business operations by increasing productivity and automating repetitive tasks. Employees and customers can receive real-time assistance from tools like chatbots and virtual agents, which eliminates the need for manual interaction.  Along with customer interactions, AI agents assist in streamlining procedures like internal communication, data administration, and customer support by managing repetitive … Continue reading AI Agent assist for seamless Business Processes