Generative AI
for Enhanced CX Engagement

Our omnichannel platform enables enterprises to enhance conversion, customer engagement and support to easily scale business and impact.

Trusted by 300+ Global Brand Leaders

Right Channel, Right Time, Right Conversation!

Take your Sales, Marketing & Support efforts to your customer’s most preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, Websites and more with our Generative AI powered, no-code chatbot builder!

Acquire, Engage and Retain – Faster, Cheaper and at Scale!

Solutions for all types of industries

Conversation Marketing
Lead
Generation

Generate leads across channels to build a solid sales pipeline, reduce CPL and increase ROI. Increase lead gen 3x using our no-code platform.


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Customer Support & Engagement

Engage with customers at every touch point of the customer journey. Increase NPS 6 times and delight customers with instant engagement.


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WhatsApp
Business

Grow your business and impact with Whatsapp Business API to generate more leads, orders and increased CSAT.


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Conversational Marketing

Stop marketing! Have conversations that matter! Run personalised campaigns at various touch points to increase ROMI.

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Latest updates from Chat360

AI agent assist
16 October 2024

AI Agent assist for seamless Business Processes

AI agents are revolutionizing business operations by increasing productivity and automating repetitive tasks. Employees and customers can receive real-time assistance from tools like chatbots and virtual agents, which eliminates the need for manual interaction.  Along with customer interactions, AI agents assist in streamlining procedures like internal communication, data administration, and customer support by managing repetitive … Continue reading AI Agent assist for seamless Business Processes

How generative ai works
15 October 2024

How Does Generative AI Work?

Generative AI is a revolutionary approach in this modern era that enables machines to produce new content in terms of text, photos, music, and even videos.  Utilizing patterns and data they have learnt from, they can respond to the users to fulfill their requests. With generative AI, unlike conventional AI, which makes use of pre-established … Continue reading How Does Generative AI Work?

How To Choose The Best AI Chatbot For Your Business
14 October 2024

How To Choose The Best AI Chatbot For Your Business

AI is becoming important resources for businesses seeking to improve engagement, increase customer service, and simplify processes in this modern era.  Let it be small, medium or large businesses, the customer experience is becoming an essential factor for business success. Due to the changing consumer behaviour, today’s customers are seeking quick and accurate responses for … Continue reading How To Choose The Best AI Chatbot For Your Business