Solving Issues in Customer Service Automation Deployment
12 February 2023

Customer Service Automation: Challenges & Solutions

Customer service automation (CSA) is a rapidly evolving industry and is becoming increasingly crucial for businesses of all sizes. Automation improves customer experience, reduces operational costs, and increases efficiency and accuracy.  The use of automation in customer service is a great way to streamline processes such as order processing, customer service inquiries, and customer feedback. … Continue reading Customer Service Automation: Challenges & Solutions

How to Integrate WhatsApp Chatbot
11 February 2023

How to Integrate WhatsApp Chatbot?

Gone are the days when WhatsApp was only meant for personal communication. As Meta introduced AI Chatbot capabilities that help to monetize their business as well as help organizations achieve business goals. This is where the WhatsApp Chatbot Integration takes place.  WhatsApp Chatbot Integration is the process of setting up a chatbot that can interact … Continue reading How to Integrate WhatsApp Chatbot?

training a chatbot
7 February 2023

How to train a chatbot?

The chatbot craze is sweeping every business and every nation. Its capability of offering instant solutions has taken its demand to the next level.  However, these chatbots are not born smart, they happen to be so because they follow a set of commands to share the information being asked for. This means chatbots are getting … Continue reading How to train a chatbot?

chatgpt and chat360
4 February 2023

Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration

We are excited to announce the integration of ChatGPT with Chat360 to bring together the best of both worlds – the power of Chat360’s conversational AI platform and the natural language understanding of ChatGPT. This integration enables the creation of complex chatbot applications for customer service, sales and marketing automation, and more.  Chat360 is an … Continue reading Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration

chatgpt integration
31 January 2023

How to integrate ChatGPT with your Chat360 chatbot?

Earlier, you might have read about the announcement of ChatGPT and Chat360 Chatbot Integration, Now, you will learn about How to integrate ChatGPT with your chatbot? The world of chatbots is ever-evolving. Consumers are looking for more ways to interact with companies, and businesses are looking for more ways to make their chatbots smarter.  Enter … Continue reading How to integrate ChatGPT with your Chat360 chatbot?

whatsapp automation for business
30 January 2023

WhatsApp Automation

Days are gone when organizations mostly relied on manpower to uplift their business. Back then It was easier to meet customers’ demands as customers just had basic expectations like quality service and fair pricing.  Unlike those days, Today, there’s a world of difference in customer expectations. They demand proactive service, personalized interaction, and instant solutions … Continue reading WhatsApp Automation

what is WhatsApp open API
29 January 2023

WhatsApp Open API

API, or Application Programming Interfaces, have become a crucial element of the latest technology and software development. API allows different applications and services to communicate and exchange data seamlessly. In this blog, we will discuss about WhatsApp Open API, a powerful application for building AI WA chatbots. We will cover the basics of WhatsApp Open … Continue reading WhatsApp Open API

how to use whatsapp business web
28 January 2023

WhatsApp Business Web

Connecting with customers, managing conversations, and automating customer support all in one place is the need of the hour. Thanks to the WhatsApp Business web app, you can say goodbye to constantly switching between your phone and computer and hello to a more efficient platform. The WA web app is easy to use, secure, and … Continue reading WhatsApp Business Web

shopping assistant chatbot examples
25 January 2023

Enhance Your Shopping Experience with Our Chatbot Assistant

Online shopping is all the rage today. Earlier, when only the ones who could afford it had their online storefronts set up, almost every brick-and-mortar shop in 2023 had gone digital. Shopping online is becoming a norm. In fact, the global e-commerce revenue will reach $58.74 trillion by 2028. With numbers that staggering, it’s safe … Continue reading Enhance Your Shopping Experience with Our Chatbot Assistant

chatbot for marketing
24 January 2023

How to use chatbots for marketing?

Having meaningful conversations is highly valued in marketing, and customers always look for engaging and personalized interactions. Unfortunately, making a human available all the time is not always possible, so companies are turning to the power of AI chatbots to bridge the gap.  These AI-powered chatbots can provide customers with real-time, personalized conversations and assist … Continue reading How to use chatbots for marketing?