Generative AIfor Enhanced CX Engagement
Our omnichannel platform enables enterprises to enhance conversion, customer engagement and support to easily scale business and impact.
Trusted by 300+ Global Brand Leaders
Right Channel, Right Time, Right Conversation!
Take your Sales, Marketing & Support efforts to your customer’s most preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, Websites and more with our Generative AI powered, no-code chatbot builder!
Acquire, Engage and Retain – Faster, Cheaper and at Scale!
Solutions for all types of industries
LeadGeneration
Generate leads across channels to build a solid sales pipeline, reduce CPL and increase ROI. Increase lead gen 3x using our no-code platform.
Customer Support & Engagement
Engage with customers at every touch point of the customer journey. Increase NPS 6 times and delight customers with instant engagement.
WhatsAppBusiness
Grow your business and impact with Whatsapp Business API to generate more leads, orders and increased CSAT.
Conversational Marketing
Stop marketing! Have conversations that matter! Run personalised campaigns at various touch points to increase ROMI.
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Latest updates from Chat360
22 November 2024
Elevate Customer Service Using AI powered Chatbots
As we know, customer service refers to the support, assistance, and guidance a business provides to its customers before, during, and after a purchase is made. It encompasses everything from answering inquiries to resolving complaints and ensuring a seamless customer experience. Customer service is the bridge between a company and its customers, shaping perceptions, trust … Continue reading Elevate Customer Service Using AI powered Chatbots
15 November 2024
Voice Chatbot | The Future of Business Communication Explained
As constant technological advancements are being made in AI, Voice chatbots will be the next big thing for businesses to provide their customers with seamless customer experience. Voice chatbots are changing the way businesses connect with customers by allowing real-time, spoken interactions powered by artificial intelligence (AI). Unlike text-based bots, voice chatbots let users speak … Continue reading Voice Chatbot | The Future of Business Communication Explained
11 November 2024
Leveraging AI to improve Customer Experience (CX) | Chat360
Leveraging AI to improve customer experience (CX) is becoming essential for businesses wanting to stay competitive in today’s modern world. AI, or artificial intelligence, helps companies understand and respond to customer needs in real time, enabling companies to provide fast, personalized service through automated tools like chatbots and intelligent customer insights. AI can simplify complex … Continue reading Leveraging AI to improve Customer Experience (CX) | Chat360