Generative AI for Enhanced CX Engagement
Our omnichannel platform enables enterprises to enhance conversion, customer engagement and support to easily scale business and impact.
Trusted by 300+ Global Brand Leaders
Right Channel, Right Time, Right Conversation!
Take your Sales, Marketing & Support efforts to your customer’s most preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, Websites and more with our Generative AI powered, no-code chatbot builder!
Acquire, Engage and Retain – Faster, Cheaper and at Scale!
Solutions for all types of industries
LeadGeneration
Generate leads across channels to build a solid sales pipeline, reduce CPL and increase ROI. Increase lead gen 3x using our no-code platform.
Customer Support & Engagement
Engage with customers at every touch point of the customer journey. Increase NPS 6 times and delight customers with instant engagement.
WhatsAppBusiness
Grow your business and impact with Whatsapp Business API to generate more leads, orders and increased CSAT.
Conversational Marketing
Stop marketing! Have conversations that matter! Run personalised campaigns at various touch points to increase ROMI.
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Latest updates from Chat360
8 May 2024
Common Threats to Chatbot Security and How to Mitigate Them
Chatbots have become synonymous with solutions without human intervention. Chatbots have become indispensable tools for businesses, organisations, start-ups and enterprises to interact with their customers and drive results for their business. They have become assistants in customer service, support, sales and marketing and more. However, with the expansion of using these conversational agents, they comes … Continue reading Common Threats to Chatbot Security and How to Mitigate Them
30 April 2024
Travel Insurance Assistance Chatbots: Revolutionizing Global Coverage
Travel opens doors to new experiences, cultures, and adventures, expanding boundaries and broadening new horizons. To plan a vacation, you need to take care of all the travel bookings, stays, food, etc. amidst the excitement of exploration, ensuring one’s safety and security remains at the top where travel insurance assistance chatbots can help you travel … Continue reading Travel Insurance Assistance Chatbots: Revolutionizing Global Coverage
24 April 2024
Overcoming Customer Support Delays: How WhatsApp Chatbots Streamline Assistance
In 2024, businesses are discovering new ways to adapt to AI with innovative technologies. This transition is running parallel with end users, where customer expectations for prompt and efficient support have reached new levels. To meet these demands, businesses must find innovative solutions to streamline their customer support processes. One such solution gaining momentum is … Continue reading Overcoming Customer Support Delays: How WhatsApp Chatbots Streamline Assistance