11 March 2023
How to build an effective Chatbot? (Step-by-Step)
Chatbots have been working hand in hand with human agents for a while now. While there are successful chatbots out there, there are also some chatbots that are terrible. Not just those chatbots are boring and bad listeners, but they are also awkward to interact with. So is it a fault of a chatbot for … Continue reading How to build an effective Chatbot? (Step-by-Step)
7 February 2023
How to train a chatbot?
The chatbot craze is sweeping every business and every nation. Its capability of offering instant solutions has taken its demand to the next level. However, these chatbots are not born smart, they happen to be so because they follow a set of commands to share the information being asked for. This means chatbots are getting … Continue reading How to train a chatbot?
4 February 2023
Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration
We are excited to announce the integration of ChatGPT with Chat360 to bring together the best of both worlds – the power of Chat360’s conversational AI platform and the natural language understanding of ChatGPT. This integration enables the creation of complex chatbot applications for customer service, sales and marketing automation, and more. Chat360 is an … Continue reading Introducing Chat360 and ChatGPT: A Powerful Chatbot Integration
31 January 2023
How to integrate ChatGPT with your Chat360 chatbot?
Earlier, you might have read about the announcement of ChatGPT and Chat360 Chatbot Integration, Now, you will learn about How to integrate ChatGPT with your chatbot? The world of chatbots is ever-evolving. Consumers are looking for more ways to interact with companies, and businesses are looking for more ways to make their chatbots smarter. Enter … Continue reading How to integrate ChatGPT with your Chat360 chatbot?
25 January 2023
Enhance Your Shopping Experience with Our Chatbot Assistant
Online shopping is all the rage today. Earlier, when only the ones who could afford it had their online storefronts set up, almost every brick-and-mortar shop in 2023 had gone digital. Shopping online is becoming a norm. In fact, the global e-commerce revenue will reach $58.74 trillion by 2028. With numbers that staggering, it’s safe … Continue reading Enhance Your Shopping Experience with Our Chatbot Assistant
24 January 2023
How to use chatbots for marketing?
Having meaningful conversations is highly valued in marketing, and customers always look for engaging and personalized interactions. Unfortunately, making a human available all the time is not always possible, so companies are turning to the power of AI chatbots to bridge the gap. These AI-powered chatbots can provide customers with real-time, personalized conversations and assist … Continue reading How to use chatbots for marketing?
18 January 2023
How to use Chatbots to collect and improve CSAT?
Customer Satisfaction Score (CSAT) is an essential metric for businesses to measure how satisfied customers are with their experience and identify areas for improvement. CSAT can be measured through surveys, feedback forms, and other methods. Chatbots are an increasingly popular way for businesses to measure customer satisfaction. Chatbots are computer programs that simulate natural conversations … Continue reading How to use Chatbots to collect and improve CSAT?
17 January 2023
What is NPS (Net Promoter Score)?
A Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction with a company’s product or service. It measures the likelihood of customers recommending the brand to others on a scale from 0 to 10. Net Promoter Score is categorized as promoters (scoring 9-10), passives (scoring 7-8), or detractors (scoring 0-6). … Continue reading What is NPS (Net Promoter Score)?
10 January 2023
How to use Chatbots for improving CRO?
Conversion rate optimization (CRO) is the process of maximizing the number of people who take a desired action on a website. And chatbots for CRO are a great tool to achieve this. For every business, having an effective website is essential to reach potential customers and gain more online traffic. But getting traffic to the … Continue reading How to use Chatbots for improving CRO?
6 January 2023
Conversational AI Chatbot Trends and Statistics 2025
Over the past few years, there has been exponential growth in the usage of intelligent chatbots due to changing demands from both consumers and businesses. In 2023, the chatbot trends are significantly getting updated with the latest innovations and technologies. Chatbots that used to perform simple tasks like sending text messages, flight status, getting directions, … Continue reading Conversational AI Chatbot Trends and Statistics 2025
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