27 March 2023
How to Create Chatbot & Add it to WordPress Website
The ultimate purpose of having a business website is to allow easy interaction between customers and brands. Customers go through your website to get an idea about your products and services. If any doubt occurs, they expect an immediate solution from the platform. And no doubt, customers have a lot of questions before making any … Continue reading How to Create Chatbot & Add it to WordPress Website
26 March 2023
What are Sales Chatbots?
Lets start our blog by understanding the definition of Sales Chatbots, “Sales chatbots are intelligent virtual assistants, powered by AI, designed to engage with customers and prospects in real-time, providing support, answering queries, and driving sales conversions.” Leveraging advanced technologies such as natural language processing (NLP) and machine learning, these chatbots can understand and respond … Continue reading What are Sales Chatbots?
21 March 2023
Chatbot Vs Conversational AI
The word automation isn’t limited to robots. Contemporarily, automation is way more than that. The recent advancement in technology is pushing the frontier of what automation can do. From forms that auto-populate with information when you use a web browser to calendars that automatically sync with email clients, automation has a broader spectrum. Thereby, businesses … Continue reading Chatbot Vs Conversational AI
20 March 2023
WhatsApp Store Guide for Businesses
Instant messaging platforms are currently major participants in the business world in the digital age. With the launch of WhatsApp Store, one of the most popular instant messaging services worldwide, WhatsApp has also ventured into online shopping. Businesses may use WhatsApp Shop to showcase their goods and/or services, communicate with clients, and take payments right … Continue reading WhatsApp Store Guide for Businesses
18 March 2023
Understanding Chatbot AI: NLP vs. NLU vs. NLG
Communication with businesses is evolving. And AI-powered chatbots have become an increasingly popular form of customer service and communication. From answering customer queries to providing support, AI chatbots are solving several problems, and businesses are eager to adopt them. The rise of chatbots can be attributed to advancements in AI, particularly in the fields of … Continue reading Understanding Chatbot AI: NLP vs. NLU vs. NLG
17 March 2023
Chatbot Vs RPA
No business today can deny the benefits that digitization brings. Especially in the world today after the pandemic, there has been a need for efficiency to maintain growth and even survive the tough competition. So businesses are spending more on digital transformation plans. So, adopting automation has become a “can’t do without”. It has become … Continue reading Chatbot Vs RPA
12 March 2023
WhatsApp Vs WhatsApp Beta
As there are multiple versions of WhatsApp being launched in the market, it often confuses end-users. One such is the beta platform of WA. WhatsApp and WhatsApp Beta are two different versions of the same messaging app company that is owned by Meta. While they share many similarities in terms of features and performance, there … Continue reading WhatsApp Vs WhatsApp Beta
11 March 2023
How to build an effective Chatbot? (Step-by-Step)
Chatbots have been working hand in hand with human agents for a while now. While there are successful chatbots out there, there are also some chatbots that are terrible. Not just those chatbots are boring and bad listeners, but they are also awkward to interact with. So is it a fault of a chatbot for … Continue reading How to build an effective Chatbot? (Step-by-Step)
28 February 2023
What does blue circle mean on Facebook Messenger?
In today’s fast-paced world, social media networking has become a popular way to communicate with friends, family, and colleagues. And when we think of social media channels, Facebook tops the list with over 2 billion users. You can easily send a message to someone instantly through a mobile app or desktop through Facebook Messenger. However, … Continue reading What does blue circle mean on Facebook Messenger?
27 February 2023
Customer Service Automation Tool Feature Comparison
Customer support automation tools are the foundation of great customer experience. It automates crucial parts of customer support functionality which enhances the experience of both customers and agents. And grants you more time to focus on business growth. However, with so many tools available in the market, getting the hands-on perfect tools for your business … Continue reading Customer Service Automation Tool Feature Comparison
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