AI agent assist
16 October 2024

AI Agent assist for seamless Business Processes

AI agents are revolutionizing business operations by increasing productivity and automating repetitive tasks. Employees and customers can receive real-time assistance from tools like chatbots and virtual agents, which eliminates the need for manual interaction.  Along with customer interactions, AI agents assist in streamlining procedures like internal communication, data administration, and customer support by managing repetitive … Continue reading AI Agent assist for seamless Business Processes

Understanding the Essence of an Intelligent Virtual Assistant (IVA)
12 September 2023

Understanding the Essence of an Intelligent Virtual Assistant (IVA)

An Intelligent Virtual Assistant (IVA) is a sophisticated software program designed to provide users with human-like interactions and assistance. IVAs leverage artificial intelligence (AI) and natural language processing (NLP) to understand and respond to user queries or commands effectively.  These virtual assistants are employed across various industries, from customer service to healthcare and beyond, streamlining … Continue reading Understanding the Essence of an Intelligent Virtual Assistant (IVA)