If we talk about one of the most exciting online industries, which is not just profiting but entertaining simultaneously, it’s no doubt the gaming industry. And you must have heard about Facebook gaming which has been there for a while now. And chatbot on Facebook gaming has taken gaming to the next level. AI has managed to recognize the gaming industry with captivating gaming experiences.
Just like YouTube and Twitch, Facebook gaming allows the user to create and follow various ranges of gaming content. For instance, users can play games with friends from around the world, create their tournaments and challenge other players, and watch live streaming of their favorite player.
According to the Report, 382 million accumulated hours of live streaming watched on Facebook gaming in the third quarter of 2022.
In the blog, we’ll talk about how you can get a chatbot on Facebook gaming and why it is needed to do so.
How can you use a chatbot for gaming on Facebook?
There are several use cases of Facebook messenger chatbots in gaming. Streamers can use the bot to automate their chat section, where they can reply to basic viewers’ comments at specific times. Along with that, there are several other use cases that we’ll discuss below.
1. Provide in-game time support
Having to leave the game in between to raise an issue is a bit of an anticlimax for any player. Therefore provide an AI chatbot window on Facebook so that the players can access the support right there without having to go anywhere else. It helps to maintain the flow of the game without any interruption.
2. Incentivize using a game specimen
You must reach out to more people to make them aware of your game. Only when you market your game will your installs shoot up. And you can do that by embedding a mini-game in your chatbot. This way, the players can have a gist of your game. And if they enjoy playing it, they will also install and subscribe to your gaming app.
3. Boost engagement
Integrating a chatbot on your Facebook gaming allows you to keep your users engaged throughout the day. The chatbot automatically sends reminders and notifications about your progress in the game. It also delivers the players with various information regarding updates, rewards, and different in-app features that enhance the gaming experience.
4. Promotes global gaming experience
Players from around the world can get support any time of the day or night if they use a multilingual chatbot on Facebook gaming. As the chatbot performs 24/7, irrespective of any timezone.
5. Motivate and cheer your players
It’s human nature that nobody likes to lose. Most of the players, when they lose, leave the game and don’t come back again. Thereby, you can use the AI-driven chatbot to cheer them up and motivate them to return.
How to activate a chatbot on Facebook gaming?
Follow the given steps to activate the chatbot on Facebook gaming.
- Open the streamer dashboard
- Now, look for the creative tools tab.
- Go to the live dashboard.
- In the live dashboard, click on tools and settings.
- Under tools, click on chatbot.
- Now, the chatbot setting page will appear on your screen. On the left-hand side, select chatbot from the drop-down menu. It will take you to the new chatbot system from the old chat command systems. You can also get back to the old system when you wish.
Why should you enable chatbot on Facebook gaming?
Provide in-game player support
First, you should include a chatbot on Facebook gaming to assist players with instant in-game support. The AI-integrated chatbot uses machine learning algorithms to mimic human reasoning and logic that helps to play the game efficiently.
It enhances the player’s interaction by initiating real-time conversation for better gameplay. The conversational AI guides gameplay 24/7 with instant responses.
FAQ
Like in-game bot support, the FAQ chatbot on Facebook gaming is equally important. That is because FAQs contain useful information for players, but navigating that information from different sources is an uphill task.
The chatbot integration consolidates all the FAQs in one place, making it easier for players to navigate.
Gather insights
Chatbot comes in handy when you have to collect essential data and information from players for marketing, remarketing, and segmentation. The conversation AI keeps a record of all conversations, which you can use to detect common questions, and pain points and get an in-depth understanding of users’ needs.
Wrap up
A chatbot is a powerful tool that benefits the gaming industry by lowering support costs and speeding up resolution time. Since they are designed to work with unique human traits like speech, Natural language processing enables the chatbot to conduct integration with players in natural language, making the gaming experience flawless.
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