Educational chatbots powered with artificial intelligence (AI)-powered who offer immediate assistance, personalized responses, and interactive educational experiences.
These chatbots in edtech firms help with individualized learning by monitoring progress, providing content that is specifically catered to each student, and responding to their unique needs.
Educational Chatbots help colleges and institutions by automating administrative work, responding to inquiries from students, offering details on schedules and courses, and even helping with the enrolling process. They also work as teaching aids, facilitating lively and participatory discussions that aid students in understanding difficult concepts. All things considered, educational chatbots are revolutionizing the education industry by improving accessibility, effectiveness, and personalization of learning.
How EdTech companies and institutes can use chatbots
EdTech companies have come a long way in the past few decades. From using intelligent educational chatbots to introducing Learning management systems, Edtech companies have grown by leaps and bounds. In 2016, the most common tech used in PreK-12 classrooms were online educational videos, educational apps or software, and websites for research, followed by games that focused on specific content or skills, eBooks, simulations, and e-magazines. (Source – Statista)
A lot of people believed and argued that it would be impossible for technology to replace the traditional methods of teaching. But, the past year has been successful in changing this particular point of view. With the onset of the pandemic, it was first the Educational institutions that quickly adapted to the virtual mode. They not only catered to the new challenges but also made it fun.
Over the past decade, the EduTech industry has grown tremendously and has succeeded in creating a very huge impact. From integrating learning management systems to adapting chatbots, the EdTech space has completely revolutionized how educational content is consumed.
AI educational Chatbots still top the list of the most useful Edtech inventions ever to be used. From helping students to assisting tutors, intelligent educational Chatbots have made learning fun for everyone.
Through integrating AI-driven instructional chatbots, EdTech enterprises and educational institutions have transformed the learning process.
This integration provides personalized learning experiences, efficient operations, and immediate support for teachers and students are all provided by these intelligent assistants.
Chatbots make learning more approachable and interesting by helping with questions, assisting with course enrollment, and offering interactive tutoring. They also help students and teachers communicate, remind students of deadlines and assignments, and give insightful comments on their performance.
13 Ways to effectively use Educational Chatbots
Chatbots can be used by EdTech businesses and educational institutions to improve instruction and simplify processes. Chatbots offer interactive tutoring, tailored support, enrolment assistance, and query answering. They improve accessibility, engagement, and efficiency of education by facilitating communication, reminding students of deadlines, and providing performance feedback. Let’s discuss about each one in detail:
1. Automated Enrollment Processes
Chatbots streamline the enrollment process by guiding students through application forms, providing information on required documents, and answering questions related to admissions criteria.
2. Instant Information Access
Educational institutes can use chatbots to instantly provide information on admissions, course details, exam schedules, and other important announcements. This reduces the wait time for students seeking critical information.
3. Round the clock Student Support
Chatbots provide round-the-clock assistance for students, answering queries related to courses, schedules, and general information. This ensures that students can access support whenever they need it.
4. Personalized Learning Recommendations
Chatbots can recommend personalized learning resources, suggest additional study materials, and even provide guidance on choosing elective courses based on a student’s academic history and preferences.
5. Attendance Tracking and Alerts
Educational institutes can integrate chatbots to track student attendance, send alerts for low attendance, and provide students with reminders about upcoming classes or exams.
6. Assignment Submission and Feedback
Chatbots facilitate the submission of assignments and provide instant feedback. They can also guide students on proper formatting and submission procedures, improving efficiency in the grading process.
7. Alumni Engagement
Chatbots can be employed to engage alumni by providing updates on institute news, events, and achievements. They can also assist alumni in contributing to mentorship programs or participating in events.
8. Course Registration Guidance
Chatbots guide students through the course registration process, helping them select appropriate courses, understand prerequisites, and ensure they meet graduation requirements.
9. Financial Aid and Scholarship Information
Chatbots can offer information on available financial aid options, guide students through the application process, and provide details on scholarships and grants.
10. Parental Communication
Educational institutes can use chatbots to communicate with parents, sharing updates on student progress, attendance, and important announcements. This enhances transparency and keeps parents informed.
11. AI Chatbots make excellent learning tools
AI educational chatbots make it possible for learners to have an enhanced learning experience like no other. With machine learning and natural language processing features, chatbots provide human-like touch for students making it seem like an actual student-teacher experience.
Students who require extra coaching and those who missed out on classes can also use these virtual assistants. They can have one on one lesson sessions with their tutors. With access to knowledge management systems, chatbots can also help students access suitable study materials or answers to their questions.
12. Chatbots for Alerts and reminders!
Students are buried in various tasks on any given week, like organizing lecture schedules and keeping track of seminars. They also have to make a note of assignment deadlines, project submissions, college fests, internship reports, apprenticeship work, etc. Organizing and keeping track of so many things can be very stressful and chaotic for students.
Edtech companies can make use of artificially intelligent educational chatbots to help students efficiently organize various tasks by setting alerts and reminders. The chatbot can send students an alert saying that their library card renewal is coming up, etc.
13. Chatbots in Lead Generation
Parents to potential students, educational websites, educational apps, and other Edtech spaces witness a lot of visits, especially during the admissions season. It can be for various purposes like research on courses being offered to check how many credits a specific course offers.
From knowing more about the application deadlines to understanding the fee structure, visitors generate a lot of traffic. Using Chat360’s chatbots on such platforms can help businesses generate the right leads with high closure rates.
Businesses spend a lot of money on lead generation methods. With Chat360, businesses can generate leads effectively and cut down on high lead-generation costs.
Educational Chatbot Examples
Let’s look at the examples of educational chatbots where we will get a glimpse of how these educational chatbots can help the users.
1. Georgia State University Pounce:
Pounce, helps the users to automate administrative tasks like enrollment and financial aid queries, improving student engagement and reducing workload.
2. Standford University QuizBot:
Quizbot from standford university can help its users to chat with them to test their knowledge on their curriculum.
3. Chatclass:
An edtech business called Chatclass uses chatbots with AI and ML to help students learn English using chats.
AI Chatbots make excellent learning tools
AI educational chatbots make it possible for learners to have an enhanced learning experience like no other. With machine learning and natural language processing features, chatbots provide human-like touch for students making it seem like an actual student-teacher experience.
In addition, students who require extra coaching and those who missed out on classes can also use these virtual assistants. They can have one on one lesson sessions with their tutors. With access to knowledge management systems, chatbots can also help students access suitable study materials or answers to their questions.
Providing students and tutors with their own personal assistant
Keeping up with deadlines and still being able to have fun is the ultimate goal of any college student. Educational Chatbots can help tutors efficiently execute tasks and keep a check on things like keeping a check on student attendance.
They can also make lesson plans and perform such tasks in a very hassle-free manner. Through these educational chatbots, tutors can also organize test scores and notify parents about the performance of their pupils.
Bots can increase student engagement
Learning shouldn’t always be restricted to classroom spaces. Students should not have to wait till the class starts to solve their doubts or to get their questions answered.
Another amazing use for conversational chatbots is doubt-solving. Chatbots can be programmed to answer a wide range of student questions or clear various subject-related doubts.
This will increase student engagement levels and enable students to learn at their own pace, time, and from any place.
An Increase in student engagement levels tends to reflect positively on overall student performance making the learning process much more valuable and meaningful.
Important Chatbot stats you should know –
- 80% of consumers who have engaged with a chatbot report it as a positive customer experience. (Uberall)
- 63% of leads who inquire about your business won’t convert for at least 3 months. (Source: Marketing Donut)
- Nearly one-quarter (22%) of respondents said they already trust chatbot recommendations for product purchases.
- Business leaders claim chatbots have increased sales by 67% on average. (Forbes)
- Chatbots can save businesses as much as 30% on customer support costs. (Source: IBM)
- Chatbots are predicted to save businesses 2.5 billion hours by 2023. (Source – Juniper Research)
- 54% of customers report companies to need to transform how they engage with them. (Salesforce)
Conclusion
Chatbots in Edtech bring in various benefits like
- facilitating a low-cost lead generation
- can be used as an extra teaching aid for students to promote flexible learning,
- can be used as tour guiding assistance for international students wanting to explore University campuses,
- can be excellent tools for customer support, services or help desk sources, and can also be used for faster student ticket remediation.
Integrating these chatbots into Edtech operations can benefit students and tutors and help business operations and increase profitability.
Chat360 specialises in providing AI powered chatbots which can help edtech companies and educational institutes to streamline their operational processes by reducing workload on humans so that the resources can be allocated more productive tasks. We will be glad to give you a demo on how to help your students providing AI powered chatbots which can be integrated on all your digital assets.
Schedule a free demo today!