Privacy Policy
Interpretation: The words with initial capitalization have meanings defined under specific conditions. The definitions apply regardless of appearing in singular or plural.
Definitions:
- Account: A unique account is created to access the Service.
- Company: SUMANEL TECHNOLOGY VENTURES PVT LTD, located in Pune, Maharashtra, India.
- Cookies: Small files placed on a device by a website, containing browsing history details.
- Country: India.
- Device: Any device accessing the Service, such as a computer, mobile, or tablet.
- Personal Data: Information collected while using the Service.
- Service: The Website – Chat 360 (https://chat360.io/).
- Service Provider: A person processing data on behalf of the Company.
- Third-party Social Media Service: Companies or individuals processing data for the Company through social media platforms.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Chat 360, accessible from https://chat360.io/
- You, means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Types of Data Collected:
Personal Data:
1. Email address
2. First name and last name
3. Phone number
4. Address, State, Province, ZIP/Postal code, City
Usage Data:
Automatically collected, including IP address, browser type, pages visited, time and date of visit, duration, and unique device identifiers.
Data Sharing with Third-Party Apps:
Sharing of Name, User Name, Email & Device data with third-party tools with consent.
Usage Data has collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Other Types Of Data:
We need these permissions to create the best services and experience for you.
1. Location data Usage : This app collects location details (latitude and longitude) for verification, to prevent fraud and ensure serviceability of products to you.
2. Camera and Mic Usage : The App requires access to your camera to enable you to take picture from your camera and share it with your connections.
3. Files and Photos Usage : The App requires access to your files and gallery to enable you to select image or file from your files/gallery to share with your connections.
Important: Please be assure that app does not collect or share any of your personnel or sensitive data.
Data collection from Google, Facebook, Whatsapp, Twitter for registration and account access.
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address,
Your activities or Your contact list associated with that account. You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account.
If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
- Use of Cookies and similar tracking technologies for improving and analyzing the Service.
- Types include Cookies, Flash Cookies, and Web Beacons.
- Categories of Cookies: Necessary/Essential Cookies, Cookies Policy/Notice Acceptance Cookies, Functionality Cookies.
Purposes:
- Provide and maintain the Service
- Manage Your Account
- Perform contractual obligations
- Contact You for updates or informative communications
- Provide news, offers, and general information
- Manage requests, business transfers, and other purposes
Data Sharing:
- With Service Providers, business partners, affiliates, other users, and with consent.
- Retained only as necessary for the stated purposes.
- Retention of Usage Data for internal analysis.
- Processed at the Company’s operating offices.
- Data may be transferred to computers outside the jurisdiction with necessary security controls.
- Personal Data may be transferred in case of a merger, acquisition, or asset sale.
- While efforts are made for security, no method is 100% secure.
- Service not intended for those under 13. No knowingly collection of personal data from under 13.
- Service may contain links to external websites. Privacy policies of other sites are not controlled by the Company.
- Updates communicated via email or prominent notice on the Service.
- Users advised to review periodically.
- Questions about the Privacy Policy can be directed to the Company.
-With Service Providers
-For business transfers
-With Affiliates
-With business partners
-With other users
-With Your consent
Foreword:
- Commitment to protecting shared information.
- Explanation of data collection, processing, and sharing.
Background:
- Overview of how personal data of “data subjects” is handled.
Services Provided by Our Organisation:
- Description of services for small and medium enterprises.
What data do we collect?
- Personal identification information (Name, Email Address, Phone Number, etc.)
How do we collect your data?
- Directly from you or your employer during online registration or service usage.
How will we use your data?
- To provide services, manage accounts, and email alerts.
- Sharing data with partners essential for service.
How do we store your data?
- Secure storage in Europe.
- Deletion of PII within a month of Service Termination.
Marketing:
- Option to receive information about products and services.
Data Protection Rights:
- Right to access, rectification, erasure, restrict processing, object to processing, and data portability.
Cookies:
- Session variable for keeping users signed in.
Changes to this Cookies Policy:
- Periodic updates for operational, legal, or regulatory reasons.
Contact Us:
- Contact details for privacy-related queries.
- Granular consent options for different types of cookies or data processing activities.
- A dedicated page for managing consent preferences.
- Compliance with relevant data protection laws.
- Maintenance of a record of user consent.
- Education and communication about the importance of consent.
Definition of PII:
- Includes information for identification such as name, email, phone number, etc.
PII Collection and Purpose:
- Transparent collection for legitimate and specified purposes.
Security Measures:
- Implementation of appropriate security measures.
Training and Awareness:
- Training for employees and stakeholders on PII handling.
Compliance Monitoring:
- Regular monitoring and audits for compliance.
Data Subject Rights:
- Respect for data subjects’ rights.
- Acknowledgment that the privacy policy applies only to the Company’s website.
- Regular review and updates.
- Contact details for privacy-related inquiries.
- Information on contacting the Information Commissioner’s Office.
- Expectation of employee compliance with consequences for violations.
- Monitoring through technology solutions, self-assessment, and security audits.
- All exceptions require explicit approval by Our Organisation’s CEO/CTO.
Incase of any queries or enquires, kindly reach out to us at sa***@ch*****.io or contact us at +91 72080 41388